Christmas Markets of Germany, Switzerland & Austria

• This tour visits Germany, Switzerland, and Austria (plus Liechtenstein and Hungary on the tour extension). In order to enter these countries, U.S. and Canadian citizens need a valid passport with an expiration date extending at least six months beyond the date of reentry.
• We recommend having at least one blank passport page for entry stamps.
• There is no visa required for U.S. or Canadian citizens.
• If you are not a U.S. or Canadian citizen, you must contact each country’s consulate for your specific entry requirements.
• You can see the most up-to-date entry requirements for the destination(s) you’ll visit on tour by going to goaheadtours.com/entry-requirements and searching the code WWC.

• Round-trip flights booked through Go Ahead Tours arrive in Frankfurt and depart from Vienna (or Budapest on the tour extension).
• Transfers to and from the airport at the beginning and end of the tour are included for travelers who purchased their flights through Go Ahead Tours. Travelers who booked their own flights are responsible for securing their own airport transfers.
• When you arrive in Frankfurt, a Go Ahead representative will be waiting for you in the arrivals hall with a Go Ahead sign or a sign with your name(s). If you don’t see a representative immediately, please be patient and stay in the arrivals area. They may be assisting another traveler who has also just arrived and will be back shortly.

Physical Activity Level

This is a very high physical activity-level tour. You can expect vigorous activity throughout your trip

Tour Pacing

This is a steadily paced tour. Tour pacing considers how often you’ll switch hotels, what you’ll do each day, and how you’ll get from place to place. You can expect:

• One 1-night stay
• 3 full days of included activities in a row (more if you add excursions)
• All transportation by motor coach
• About 4 hours of bus time daily

Walking, Terrain & Physical Considerations

• Travelers should be prepared to walk 2-3 miles per day on city streets, cobblestones, stairs, and hills.
• Cobblestone streets can become slick when wet.
• During the visit to Neuschwanstein, travelers can expect to walk 25 minutes uphill on a steep incline to view the castle and further walking to get to the castles entrance, if included.
• Travelers should be healthy enough to participate in all included walks without assistance.
• Please note: Adding optional excursions may increase the total amount of walking on tour.

Climate Considerations

• In the late autumn and early winter months, November–December, travelers can expect daytime temperatures ranging from the mid-30s to mid-40s °F and nighttime lows often dipping below freezing, especially in alpine and inland regions.
• Snowfall becomes increasingly common, particularly in mountainous areas, and overcast skies with moderate precipitation are typical.

Physical Activity & Tour Pacing Questions

• Go Ahead Tours and the Tour Director who accompanies your group are unable to provide special mobility or luggage-handling assistance to travelers on tour. The responsibility of the Tour Director is to ensure the group enjoys a smooth and informative journey, and they can’t be relied on to provide individualized assistance to any one traveler.
• This tour moves at a reasonable pace to avoid missing scheduled stops. The group can’t miss any activities because of an individual’s needs.
• Due to the pace and physical activity level of this tour, wheelchairs and walkers will be difficult to use and aren’t recommended. Please notify Go Ahead Tours before your departure if you plan to bring any mobility aids with you.
• If you have mobility concerns or tour pace questions, please visit our Help Center or send a message to our Customer Experience Team.

• Most transportation on this tour is by private motor coach. Private motor coaches have steps required to board and often do not provide access to ramps or lifts.

• Please note that our travelers are limited to one checked bag and one carry-on bag per person due to storage limitations on motor coaches.
• Some airlines may impose additional charges if you exceed baggage size and weight restrictions. Be advised that you are responsible for any baggage fees incurred on all flights.
• Contact your airline(s) for baggage size and weight restrictions for your flights.
• Make sure you label your baggage and keep valuables, medication, and documents in your carry-on bag.
• Travelers must manage their own luggage throughout tour as porters are not guaranteed. This includes at hotels and airports.

• We recommend packing lightweight, loose-fitting clothing that can be easily layered to accommodate varying temperatures, as well as a light jacket or rainwear.
• A sturdy pair of walking shoes or sneakers is recommended for sightseeing.
• You may want to pack dressier attire if you plan to visit a high-end restaurant or attend a special performance.
• It is preferable not to visit churches or other religious sites with bare legs and shoulders (and entrance may be denied on this basis).
• We recommend packing a reusable water bottle to cut down on single use plastic waste.
• We recommend packing a universal adapter, as well as a voltage converter if you plan on using your own hairdryer or other device without a built-in converter.
• In case of emergencies, we also recommend packing your medical insurance card in your carry-on.

• Go Ahead handpicks every hotel you’ll stay at, striking a balance between comfort, location, and local charm.
• Specific properties will vary based on your departure date, but are typically three-to-four-star hotels; always include private bathrooms; and usually have in-room safes for valuables. Additionally, your hotels will have Wi-Fi, but access may be limited to common areas. There may also not be elevators.
• Unfortunately, we can’t guarantee that your accommodations will have laundry services or facilities. We recommend checking directly with your hotels once they’ve been confirmed, about 30 days prior to departure.
• Some hotels on this tour are situated on narrow streets; as such, our buses can’t drop you off right out front. In these instances, you’ll have to walk your luggage to the property, no more than a few blocks.
• Please be advised that the strength of the air conditioning in European hotels/buildings is often not as strong or as cool as what you might be used to in the U.S. or Canada.
• All destinations visited on this tour operate on the European standard 220-240 volts and use Types C or F plugs with two small, round pins. You may also use a Type J plug with three small pins in Switzerland.
• Specific accommodations will vary based on your departure date.

• Excursions are available for purchase prior to departure, and most excursions will be available for purchase while you are on tour directly through your mobile app for an additional $10 USD.
• We recommend purchasing excursions at least 3 days prior to your tour departure. Please note some excursions have advance booking deadlines. Check your tour itinerary for more information to ensure you don’t miss the deadline to add them.
• Optional excursions may be canceled on tour due to reasons like low enrollment, weather or unexpected closures. If an excursion you signed up for is canceled by Go Ahead Tours, you will be refunded the full cost of the excursion. Please note it may take up to 60 days for your refund to be processed.
• Your Tour Director may offer their own optional excursions which can only be purchased on tour via cash (in local currency).

• At least 60 days prior to departure, check with your doctor or healthcare provider for the latest updates and entry requirements, or visit the Centers for Disease Control and Prevention's website at cdc.gov.
• If you have dietary restrictions and/or food allergies, please notify Go Ahead Tours at least 30 days prior to your departure by logging in to your account and updating your traveler info. To update this information closer to your departure date, please contact our Customer Experience Team.
• If you have medication that you take daily, be sure you have enough for each day of the tour as well as any possible delays encountered.
• Most of our itineraries include headsets used during certain sightseeing tours so travelers can hear their guides or Tour Director. If you use an assisted listening device, such as a hearing aid or cochlear implant, please visit our Help Center for more information or contact our customer experience team. Please note that at this time not all our destinations offer headsets due to supplier limitations.
• The water is safe to drink throughout your tour unless posted otherwise.

• This tour includes six dinners: They may be set menus, buffets, or family-style meals, depending on the location. Dinners also include one glass of beer, wine, or a soft drink, as well as water.
• Breakfast each morning is also included at the hotel and is typically buffet style with hot and cold options.
• German food is hearty and substantial. Among the specialties are dumpling stews, sauerkraut, sausages, smoked cheeses, and dark breads. Bavaria produces some of the world’s purest beers, and white German wines are exceptionally good.
• Swiss food is varied and sophisticated, and some popular dishes include sausages, breaded veal fillets, freshwater fish, and cheese dishes such as fondue and raclette. Be sure to try Swiss chocolate, which is among the world’s finest.
• Austria is known for its savory Wiener schnitzel and excellent wild trout, carp, and crayfish. Save room for dessert—especially the strudels of fruit and nuts and elegant chocolate cakes, such as the world-famous Sachertorte.
• On the tour extension, Hungary claims goulash as its national dish, but also is known for excellent salamis, cheeses, nut-flavored pancakes, freshwater fish, and preserved fruits.

• At the conclusion of your tour, it is customary to offer your Tour Director and driver a gratuity in local currency. Please keep current exchange rates in mind.
• We recommend tipping the equivalent of $10USD to $12USD per person per day for your Tour Director and the equivalent of $4USD per person per day for your driver.
• If applicable, we also recommend the equivalent of $2USD per local guide.
• Tips can only be paid in cash.
• If you are traveling to multiple countries with different currencies and the same Tour Director, ask them what currency they prefer for their tip.
• The cost of porterage is included in your tour price, and it is not necessary to tip baggage handlers.

• You will use the euro in Germany and Austria and the Swiss franc in Switzerland (and the Hungarian forint in Hungary on the tour extension).
• Better rates of exchange are usually available overseas, although it’s worth ordering some currency from your local bank to use when you first arrive.
• We strongly advise that you take debit/bank cards and credit cards, which can be used to withdraw cash at local banks as needed.
• You can use most debit/credit cards at ATMs on the international networks Cirrus and Plus, but make sure to check with your home bank about withdrawal fees.
• International banks and businesses primarily accept debit and credit cards that work with the EMV chip system. If you do not already have at least one debit or credit card with a chip in it, we strongly recommend requesting one from your bank prior to your tour.
• Plan ahead and bring cash to tip your tour director, local guides, and bus drivers. We also recommend keeping coins in the local currency on hand, as some public bathrooms may charge a fee for use.

• To help you feel prepared before going on tour, we strongly recommend downloading the EF Go Ahead Tours mobile app. It’s free and provides information about important deadlines and entry requirements, as well as your detailed itinerary, packing tips, and more. You can also connect with fellow travelers through the app’s chat feature.
• Wi-Fi is available in most hotels, though some charges may apply.
• There’s no Wi-Fi on any of the motor coaches.
• Please contact your mobile service provider for information on roaming charges.

• Your Tour Director will lead your group. Their role is not only to provide information and context on the destinations you visit, but also to confirm services, coordinate inclusions, prepare each day’s activities, and support travelers while on tour. As such, they must focus on the success of the group, and can’t provide individualized assistance to any one traveler.

• One of the benefits of traveling with EF Go Ahead Tours is having access to our 24/7 Emergency Support Team.
• Our extensive network of global offices and our integration of ISO 31000 Risk Management Guidelines help this dedicated team anticipate and address on-tour challenges in a flexible, iterative way.
• Using a combination of extensive training, thorough incident response planning, and decades of experience, this team assists travelers and Tour Directors in case of emergencies—stepping in for everything from personal health concerns and injuries to major world events.
• Our On-Tour Support team can also provide additional help to travelers on tour, arranging assistance from outside specialists and liaising with local and international authorities as needed. And if there’s an emergency on the road or at home, the team will facilitate and support communication between travelers and their families.

• Germany, Austria, Switzerland, and Hungary on the tour extension, are one hour ahead of Greenwich Mean Time (GMT) and six hours ahead of Eastern Time (ET).
• When it’s noon in New York, it’s 6pm on tour.

• When you travel with EF Go Ahead Tours, you’ll make a positive impact on the places you visit, and the people and animals you meet along the way. That’s because our three core Responsible Travel commitments—protecting the environment, supporting local communities, and promoting animal welfare—are at the heart of every tour we offer.
• Travel, when done responsibly, can make an enormous socio-economic impact to communities. To maximize your impact, eat at locally owned restaurants and shop at local businesses. Ask your Tour Director to point out restaurants they recommend.
• Prepare for your trip: be aware of the monetary norms such as tipping and negotiating in a market, learn about the destination’s forms of etiquette, and take some time to learn a few words in the local language.
• When interacting with locals, make sure to ask people for permission before you take their picture, and approach cultural differences with empathy and an open mind.
• EF Go Ahead Tours encourages our travelers to limit their waste while on the road, especially single use plastics. You can avoid single use plastics by packing your own toiletries, using electronic documents, and bringing a reusable water bottle and shopping bag. If you need to use plastics or paper, please recycle.