We’re here to help
Find answers you’re looking for about joining us on tour and preparing to travel.
Hotels, meals, included transportation, activities, group size, and who you'll be traveling with
COVID testing, travel documents, health forms, entry requirements, and visa info
Booking our airfare package, sharing preferences, and finding out your flight itinerary
Changing your reservation, making payments, and signing up for AutoPay
Packing, currency, tipping, electricity—what to expect in your destination
Get in touch with us
If you still have questions on an existing reservation, please note our Traveler Support Specialists are experiencing high call volume and longer than normal wait times as we get travelers back on the road. Thank you for your patience as we prioritize travelers departing in the next 60 days. If you’re trying to get in touch with us:
Send a message
If you’re scheduled to travel in the next 60 days and need to talk, message us. If you’ve already reached out, we haven’t forgotten about you. We’re working hard to respond as soon as possible.
If you're on tour now and need assistance, contact our On-tour Support Team.