August 27, 2020
1–2 p.m. ET
Live, on Zoom
The current state of the world has made us more aware of the way we travel, the destinations we visit, and who we go with.
Join EF Go Ahead Tours President, Heidi Durflinger alongside Matts Stenback, Senior VP of Operations, and Roland Roth, VP of Travel, for an in-depth discussion of our revised health and safety procedures, combined with the newly implemented policies and regulations. You’ll also learn best practices for being a smarter traveler so you are prepared for when you travel again.
Heidi Durflinger, President of EF Go Ahead Tours, has almost 20 years of experience in the travel industry. She has worked in both direct-to-consumer and group affinity educational travel roles. Her extensive background in the tourism sector includes sales strategy and leadership, service, marketing, market innovation and development, quality control, and risk management. Her interest in cultural exchange and travel stems from childhood. Her family brought the world to her small hometown in Kansas by hosting international students for 10 years, giving her a truly global extended family. She has lived in Mexico and Spain, and is currently based out of our North American headquarters in Boston. Adventure, food (particularly gelato), fitness, and travel are her passions!
Matts Stenback, Senior Vice President of Operations, is based out of our Zurich office and has worked for EF for 18 years. In that time, he’s done everything from leading groups as a Tour Director and setting up language schools around the world, to designing and selling custom itineraries. In his current role, he oversees worldwide Operations for Go Ahead Tours and EF Ultimate Break. While Matts is Scandinavian, he’s lived in many countries across the world and loves nothing more than planning his next travel adventure—his last trip was to Bangladesh!
Roland Roth, Vice President of Travel, is based in our Zurich office and looks after flight operations for EF Go Ahead Tours and EF Ultimate Break. He also oversees our flight disruptions response across all EF tour products and is involved with airline sourcing and contracting. Roland grew up in Switzerland and is coming up on his 14th year with EF. As an airline enthusiast, he loves nothing more than boarding a plane and traveling the world with his family.