Germany, Switzerland & Austria

14 days Multi-country
These countries share a language, but their appeals are varied. Discover delightfully distinct style and substance in each destination, from the Gothic spires of Heidelberg to the Art Nouveau elegance of Vienna. Swiss mountains and the Bavarian forest, German beer and Austrian wine—this tantalizing trio of countries has something for everyone.

Let us handle the details

Expert Tour Director

      Local       cuisine

Handpicked hotels

Sightseeing with local guides

Private transportation

Personalized flight options

Tour group size: 18 - 35 travelers

Tour pace: You will walk for about 2 hours daily across moderately uneven terrain, including paved roads and cobblestone streets, with few hills or stairs.

 Celebrate Oktoberfest on a special fall departure of this tour.  

See itinerary

Let us handle the details

Expert Tour Director

      Local       cuisine

Handpicked hotels

Sightseeing with local guides

Private transportation

Personalized flight options

Your tour includes

  • 12 nights in handpicked hotels

  • Breakfast daily, 6 three-course dinners with beer or wine

  • Multilingual Tour Director

  • Private deluxe motor coach

  • Guided sightseeing and select entrance fees

Overnight Flight 1 night

Day 1: Travel day

Board your overnight flight to Frankfurt today.

Heidelberg Region 2 nights Hotel info

Day 2: Arrival in the Heidelberg Region via Frankfurt

  Included meals: Dinner

Welcome to Germany! After arriving in Frankfurt, transfer to the Heidelberg Region to meet your fellow travelers at tonight’s welcome dinner.

Day 3: Sightseeing tour of Heidelberg

  Included meals: Breakfast

Immerse yourself in the romantic cityscapes and Baroque architecture of Heidelberg on a guided tour.

• Wander through Heidelberg’s elegant Market Square in the city’s Old Town

• Explore the grounds of Heidelberg University, the oldest university in Germany 

• Take a funicular ride to the city’s rose-colored hilltop castle for panoramic views of the Old Bridge and the Rhine River below

Enjoy a free afternoon in Heidelberg or add an excursion.

Optional Excursion - Castle & Gardens of Schwetzingen $39pp* Details

Travel to Schwetzingen Castle and its UNESCO-recognized gardens. A castle guide will lead you through the greenery. Spanning 178 acres, the spacious and ornate gardens welcome hundreds of thousands of visitors each year, and feature a unique combination of French and English landscaping styles. As you embark on your guided exploration of the exquisitely maintained gardens, you’ll learn what daily life in the castle was like. Before leaving, enjoy some free time to explore the castle grounds on your own. Please note: The castle gardens are closed from October 14 through March 25.

Save $10 when you book this excursion up to 3 days before your tour departs. (On-tour price: $49)

Lucerne 2 nights Hotel info

Day 4: Lucerne via Rhine Falls & the Black Forest

  Included meals: Breakfast, Dinner

On the way to Switzerland, journey to thundering Rhine Falls and through the Black Forest, the setting for many of the Grimm Brothers’ famous fairytales. Later, continue on to Lucerne.

Day 5: Sightseeing tour of Lucerne

  Included meals: Breakfast

Get an up-close look at Lucerne, Switzerland’s idyllic Alpine town, on a guided sightseeing tour. 

• Pass hand-painted facades along the cobbled streets of the Old Town

• View the Lion Monument, a tribute to the Swiss Guards who sacrificed their lives in Paris during the French Revolution

• See the Jesuit Church, the first large Baroque building of its kind to be built in Switzerland north of the Alps

Enjoy a free afternoon in Lucerne or add an excursion.

Optional Excursion - Mount Pilatus $115pp* Details

This scenic excursion begins with a cruise on Lake Lucerne. After docking, ascend 7,000-foot Mount Pilatus on the world’s steepest cogwheel railway. Legend holds that the mountain was named for Pontius Pilate, blown here by the devil after the Crucifixion. From the peak, the views of the Alps are stunning; on a clear day, you can see for 200 miles. Toward the end of your trip, you’ll return to the base of the mountain via gondola. Please note: The cruise and cogwheel railway only run from mid-May through October. During the winter months, this excursion includes the cable car ride only. If the cogwheel railway is unavailable, you’ll enjoy lunch on the mountain.

Save $10 when you book this excursion up to 3 days before your tour departs. (On-tour price: $125)

Innsbruck 1 night Hotel info

Day 6: Innsbruck via Liechtenstein

  Included meals: Breakfast, Dinner

Travel into Liechtenstein, a tiny Alpine principality dating back to the Holy Roman Empire. Then, continue on toward the wintertime wonderland of Innsbruck, where you’ll enjoy a guided walking tour.

• Visit Liechtenstein’s capital, Vaduz, and pass the royal family’s hilltop castle, still in use as a royal residence

• Arrive in Innsbruck, site of two winter Olympic Games

• See the famed Golden Roof and the City Tower in Innsbruck’s historic Old Town

• Pass the Hofburg, a former Hapsburg Imperial Palace, and walk into its cobblestoned courtyard

• Enter the Baroque Cathedral of St. James

Munich 2 nights Hotel info

Day 7: Munich via Neuschwanstein

  Included meals: Breakfast, Dinner

Travel through the mountains of Bavaria en route to Munich, Germany. Along the way, stop for a guided tour of Neuschwanstein, the fairy-tale retreat of “Mad” King Ludwig II.

• Step inside Neuschwanstein Castle

• Take time to explore its stalactite grotto, artifacts and murals

Day 8: Sightseeing tour of Munich

  Included meals: Breakfast

Get to know the Bavarian capital on a guided tour. 

• Travel past the Englischer Garten and fashionable Schwabing district 

• Enter the Nymphenburg Palace, the Baroque home to past Bavarian royalty

• Walk from Odeonsplatz through the Hofgarten to view the Residenz, once home to the Wittelsbach dukes of Bavaria

• Explore Marienplatz, Munich’s medieval heart, and see the famed Glockenspiel

Enjoy a free afternoon in Munich or add an excursion.

Optional Excursion - Dachau $25pp* Details

Once a typical German town, Dachau served as the first Nazi concentration camp during World War II. Visit this somber site, which has since been transformed into a Holocaust memorial museum that serves as a testament to the strength of the human spirit. Listen to an audio guide while you view Dachau’s poignant exhibits and the memorials to the victims.

Save $10 when you book this excursion up to 3 days before your tour departs. (On-tour price: $35)

Salzburg 2 nights Hotel info

Day 9: Sightseeing tour of Salzburg

  Included meals: Breakfast, Dinner

Head to Salzburg, Austria, a city famed for its churches and musical history. There, a local guide leads you on a walking tour of the Old Town.

• View the University of Salzburg and the churchyard of St. Peter

• See the Kapitelplatz, Residenzplatz and Alter Markt, in the city’s Old Town

• Enter the 17th-century Salzburg Cathedral, built in the Baroque style

• Pass through scenery from the beloved film The Sound of Music

• Take the funicular to the hilltop Hohensalzburg Fortress, one of Europe’s largest medieval castles

Day 10: Free day in Salzburg

  Included meals: Breakfast

Enjoy a full free day in Salzburg or add excursions.

Optional Excursion - Eagle's Nest & Salt Mines $105pp* Details

Drive through the Bavarian Alps to the mountain village of Berchtesgaden, where you’ll tour the 450-year-old salt mines that brought wealth to Bavaria and Salzburg. Take an underground boat ride on Mirror Lake before enjoying free time for lunch. Continue to Obersalzberg, where a scenic bus ride along steep gorges offers beautiful views of the snow-capped Alps. Enter the Dokumentation Obersalzberg, a museum with an exhibition on the history of Nazi dictatorship. Then, take a gilded elevator up to the Eagle’s Nest, an Alpine retreat built for Adolf Hitler’s 50th birthday. On your way back down, stop at a distillery to sample a liqueur made from Alpine flowers. Please note: The elevation of the Eagle’s Nest is approximately 5,500 feet, which may not be advisable for travelers with heart/lung problems or other altitude-related limitations. This excursion is seasonal and runs from mid-May through late October.

Save $10 when you book this excursion up to 3 days before your tour departs. (On-tour price: $115)

Optional Excursion - Mozart Concert & Dinner $109pp* Details

Step inside the 1,200-year-old St. Peter Stiftskeller, located within St. Peter’s Abbey. Enjoy an evening of fine dining and music. Mozart composed over 600 works in his short life, and tonight, you’ll hear his masterpieces accompanied by opera singing as you sample local delicacies.

Save $10 when you book this excursion up to 3 days before your tour departs. (On-tour price: $119)

Vienna 3 nights Hotel info

Day 11: Vienna via Melk Abbey

  Included meals: Breakfast, Dinner

Stop in Melk for a guided tour of the town’s Baroque abbey, then continue your drive through the Austrian countryside to Vienna.

Day 12: Sightseeing tour of Vienna

  Included meals: Breakfast

Get transported back to the Age of Empires on a guided tour of Vienna. 

• Visit Schönbrunn Palace, the Rococo Hapsburg home with impressive gardens

• Travel down the Ringstrasse to the Parliament building and the Vienna State Opera 

• See the grand Hofburg Palace, the Hapsburg’s preferred winter residence

Enjoy a free evening in Vienna or add an excursion.

Optional Excursion - Traditional Viennese Heurigen Evening $99pp* Details

After a brief drive, your first stop is Vienna’s Prater Ferris Wheel. Take a breezy ride to the top, which offers a one-of-a-kind view of the city. Next, continue to the picturesque village of Grinzing. At a local restaurant, you’ll indulge in a festive night of music, food and entertainment. Dinner will feature dishes typical of traditional Austrian Heurigens, or wine taverns. During your meal, you’ll have the chance to try some of the tavern’s own locally made wine—the perfect addition to your cozy Old-World setting.

Save $10 when you book this excursion up to 3 days before your tour departs. (On-tour price: $109)

Day 13: Free day in Vienna

  Included meals: Breakfast

Enjoy a free day in Vienna or add an excursion.

Optional Excursion - Danube River Cruise & Bratislava $99pp* Details

Cruise down the Danube from Vienna to Bratislava in a high-speed boat, passing through scenic Donau-Auen National Park along the way. In Bratislava, follow a local guide through the charming Old Town to see the well-preserved city center and pass by the regal castle. Stop at the neoclassical Primate’s Palace, the seat of the mayor of Bratislava, to enter the historic Hall of Mirrors. Then, enjoy free time in the city for lunch and exploration before driving back to Vienna. Please note: This excursion is seasonal and runs from April to October.

Save $10 when you book this excursion up to 3 days before your tour departs. (On-tour price: $109)

Day 14: Departure

  Included meals: Breakfast (excluding early morning departures)

Transfer to the airport for your flight home or continue on to Budapest.

Add Budapest Starting from $349 pp

Please note: Extension is not available on all departure dates.

Truly a tale of two cities, Budapest is a merger of Buda and Pest, two towns separated by the river Danube. Now known as the Pearl of the Danube, Budapest is a peaceful yet progressive metropolis, offering plenty of shopping, as well as specialty Hungarian foods and wines.

Budapest 2 nights Hotel info

Day 14: Sightseeing tour of Budapest

  Included meals: Breakfast

Travel to Budapest today, then discover the major landmarks of both sides of the city—Buda and Pest—with a local guide.

• Trace this nation’s stormy history at Heroes Square

• Tour the lavishly decorated interior of the Hungarian Parliament building

• Cross the Danube and ascend Castle Hill

• Take in the breathtaking views from Fisherman’s Bastion

• Visit the medieval Matthias Church, once the site of Hapsburg coronations

Day 15: Free day in Budapest

  Included meals: Breakfast

Spend a full free day in Budapest or add an excursion.

Optional Excursion - Budapest: A Walk Behind the Iron Curtain $69pp* Details

Budapest: A Walk Behind the Iron Curtain

Discover the turbulent, tragic and heroic history of the communist period in Budapest on today’s excursion. Your guided sightseeing tour passes the Parliament building, which was the starting place of the 1956 Hungarian Revolution and still shows signs of damage from the Soviet invasion. Visit the nearby statue of Imre Nagy, Hungary’s Prime Minister during the revolution, who is an enduring symbol of freedom. Liberty Square is just a stroll away, home to the U.S. Embassy, a statue of Ronald Reagan and the only remaining monument to communist troops. From St. Stephen’s Basilica, take the historic Metro Line 1 up the iconic Andrassy Ave. Stop for an included coffee and piece of cake amidst the Neo-Renaissance splendor of Book Café, the regular meeting place of the intelligentsia during the Soviet occupation. End the day at the House of Terror, where you will take a guided tour through this chilling museum and view the moving monument to the victims of communism and fascism in Hungary.

Save $10 when you book this excursion up to 3 days before your tour departs. (On-tour price: $79)

Day 16: Departure

  Included meals: Breakfast (excluding early morning departures)

Transfer to the airport for your flight home.

How's the weather?

  • Heidelberg, Germany
  • Lucerne, Switzerland
  • Innsbruck, Austria
  • Munich, Germany
  • Salzburg, Austria
  • Vienna, Austria
Temperature Precipitation
  • JAN
  • FEB
  • MAR
  • APR
  • MAY
  • JUN
  • JUL
  • AUG
  • SEP
  • OCT
  • NOV
  • DEC

Passport & visa requirements

  • This tour visits Germany, Switzerland and Austria (plus Hungary on the tour extension). In order to enter these countries, U.S. and Canadian citizens need a valid passport with an expiration date extending at least six months beyond the date of reentry. 
  • We recommend having at least one blank passport page for entry stamps.
  • There is no visa required for U.S. or Canadian citizens.
  • If you are not a U.S. or Canadian citizen, you must contact each country’s consulate for your specific entry requirements.    

Tour pace

  • You will walk for about 2 hours daily across moderately uneven terrain, including paved roads and cobblestone streets, with few hills or stairs.
  • Travelers should be healthy enough to participate in all included walks without assistance. Adding optional excursions may increase the total amount of walking on your tour.
  • You should feel comfortable managing your own baggage at times.
  • If you have any mobility concerns or physical restrictions, please contact our Customer Experience Team. 

Transportation & arrival information

  • Round-trip flights booked through Go Ahead arrive in Frankfurt and depart from Vienna (or Budapest on the tour extension). A Go Ahead representative will meet you at the airport and take you to your hotel. Please remain in the arrival lounge, as the representative might be escorting one of your fellow travelers to the bus at the time of your arrival. 
  • Transfers to and from the airport at your destination are included for travelers who have purchased their flights through Go Ahead. Travelers who purchase their own flights may request airport transfers with Go Ahead for an additional cost.
  • All other included transportation on this tour is by private motor coach.   

Baggage allowance

  • Airlines have varying weight restrictions on baggage. Some airlines may impose additional charges if you choose to check any baggage; be advised that you are responsible for any such costs. 
  • Contact your airline for baggage size and weight restrictions for your flight, but please note that Go Ahead travelers are restricted to one checked bag per person due to storage limitations on motor coaches and other transfers, which may include train connections or flights. 
  • One carry-on bag of 45 total inches (length + width + height) is also permitted.
  • Make sure you label your baggage and keep valuables, medication and documents in your carry-on bag.

Clothing & packing tips

  • We recommend packing lightweight, loose-fitting clothing that can be easily layered to accommodate varying temperatures, as well as a light jacket or rainwear.
  • A sturdy pair of walking shoes or sneakers is recommended for sightseeing.
  • You may want to pack dressier attire if you plan to visit a high-end restaurant or attend a special performance.
  • It is preferable not to visit churches or other religious sites with bare legs and shoulders (and entrance may be denied on this basis).

Health

  • There are no major health risks associated with traveling to any of the countries on this tour. 
  • At least 60 days prior to departure, check with your doctor or healthcare provider for the latest updates and entry requirements, or visit the Center for Disease Control and Prevention website at cdc.gov
  • If you have medication that you take daily, be sure you have enough for each day of the tour as well as any possible delays encountered.
  • If you have dietary restrictions and/or food allergies please notify Go Ahead at least 30 days prior to departure by logging in to goaheadtours.com and updating your traveler info. To update this information closer to your departure date, please call our Customer Experience Team.

Cuisine

  • German food is hearty and substantial. Among the specialties are dumpling stews, sauerkraut, sausages, smoked cheeses and dark breads. Bavaria produces some of the world’s purest beers, and white German wines are exceptionally good.
  • Swiss food is varied and sophisticated, and some popular dishes include sausages, breaded veal fillets, freshwater fish and cheese dishes such as fondue and raclette. Be sure to try Swiss chocolate, which is among the world’s finest.
  • Austria is known for its savory Wiener schnitzel and excellent wild trout, carp and crayfish. Save room for dessert—especially the strudels of fruit and nuts and elegant chocolate cakes, such as the world-famous Sachertorte.
  • On the tour extension, Hungary claims goulash as its national dish, but also is known for excellent salamis, cheeses, nut-flavored pancakes, freshwater fish and preserved fruits.    

Electricity & air conditioning

  • All destinations visited on this tour operate on the European standard 220-240 volts and use Types C or F plugs with two small, round pins. You may also use a Type J plug with three small pins in Switzerland.
  • We recommend packing a universal adapter, as well as a voltage converter if you plan on using your own hairdryer or other device without a built-in converter.  
  • The strength of the air conditioning in European hotels is often not as strong or as cool as what you might be used to in the U.S. or Canada. When air conditioning is available, it is usually regulated seasonally and controlled centrally by the hotel. 
  • Your hotels may provide hairdryers, irons and other small appliances. However, these amenities cannot be guaranteed.

Connectivity

  • Wi-Fi is available in most hotels, though some charges may apply. In more remote locations, internet access may be limited and is not guaranteed.
  • There is no Wi-Fi on any of the motor coaches. 
  • Please contact your mobile service provider for information on roaming charges.

Time zones

  • All destinations visited on this tour are one hour ahead of Greenwich Mean Time (GMT) and six hours ahead of Eastern Standard Time (EST).   
  • When it’s noon in New York, it’s 6pm on tour.

Currency

  • You will use the euro in Germany and Austria and the Swiss franc in Switzerland (plus the Hungarian forint in Hungary on the tour extension).
  • Better rates of exchange are usually available overseas, although it’s worth ordering some currency from your local bank to use when you first arrive. 
  • We strongly advise that you take debit/bank cards and credit cards, which can be used to withdraw cash at local banks as needed. 
  • You can use most debit/credit cards at ATMs on the international networks Cirrus and Plus, but make sure to check with your home bank about withdrawal fees. 
  • Inform your bank and credit card company of your travel plans so that they won’t confuse your international purchases for fraudulent charges.
  • International banks and businesses primarily accept debit and credit cards that work with the EMV chip system. If you do not already have at least one debit or credit card with a chip in it, we strongly recommend requesting one from your bank prior to your tour.

Tipping

  • At the conclusion of your tour, it’s customary to offer your Tour Director and driver a gratuity in local currency. Please keep current exchange rates in mind.
  • We recommend tipping the equivalent of $7USD/CAD to $10USD/CAD per person per day for your Tour Director and the equivalent of $3USD/CAD per person per day for your driver.
  • If applicable, we also recommend the equivalent of $2USD/CAD per local guide. 
  • Tips can only be paid in cash. 

Purchasing excursions on tour

  • Most optional excursions will be available for purchase while you are on your tour. 
  • Your Tour Director will only accept cash (in USD only), Visa or MasterCard as payment for optional excursions. 
  • Please be advised that if you pay for an excursion by credit card while on tour, it may take up to three months for your card to be charged. 
  • Some optional excursions may only be purchased in advance. See page four of your tour itinerary for more information.

See what our travelers say about this tour—all reviews are authentic and unedited.

Have you been on tour with us? Visit My Account to submit a review.

5 / 5

5 / 5

Tour Date: 10/18/2016

Number of Past Tours: 1

From: FL

Tour Director: 5 / 5

Tour Value: 5 / 5

Lots of fun!

I had the best experience on this trip. The accommodations were very nice and there was always something fun to discover. My favorite part of the trip was in Switzerland (also my bday that day). Mt Pilatus excursion is a MUST, incredibily gorgeous scenery everywhere you look!! The salt mines were fun too :) We had an amazing tour guide Jürgen. He was so knowledgeable, patient, and kind. When we weren't booked for excursions he had the best suggestions for restaurants and things to do. This guy knows his stuff! Never steered us wrong. He made our trip that much more awesome. I would recommend this trip (I would even do the same trip again, that's how much fun I had. I'd also request Jürgen again, he was great!). Totally worth it.

 

Hi Carolina! We’re thrilled that you had a wonderful experience on this trip. It’s especially great to know that your Tour Director’s efforts enhanced your visit and that you found his help and suggestions useful. We will be sure to let him know. Thank you for recommending this tour, and let us know if you want to do it again or if you want to see another beautiful corner of the world!

Posted by Daniela, Director of Quality Control | November 02, 2016

4 / 5

4 / 5

Tour Date: 10/11/2016

Number of Past Tours: 1

From: FL

Tour Director: 4 / 5

Tour Value: 4 / 5

BRATS!

We just returned from this trip and had a wonderful time. Our tour director, Lala, was a treasure trove of knowledge. She wasn't one of those people sho said,"on the right you will see....". Lala gave amazing historical backgrounds of the areas we visited. You really felt you got to understand the evolution of both the people and the area. We stayed in Frankenthal for the Heidelberg stop because all the hotels were booked. NOT GOOD. Nothing to do in Frankenthal and Heidelberg was over an hour away. I understand that hotels get booked, I don't understand how one of the bookings wasn't made by Go Ahead since they knew about this tour for over year.Heidelberg is such a quaint town. Fun to explore. Next stop was Black Forest to Lucerne. For me, The Black Forest was a big disappointment. I really thought we could spend time there. It was more of a tourist shop than anything else. (I did, however, buy a cuckoo clock) LUCERNE (Luzern). So beautiful. Great hotel just 1 block from the famed Chapel Bridge. Do not miss the optional excursion to Mt Pilatus! The views, the hiking, the trip there and back..all were great! Lucerne is such a romantic city. We LOVED Innsbruck! So sad that there was only 1 night there. It is such a quaint town and the hotel was in a great location. We loved the old city and walking along the river. Munich (München) was your typical big city. The trip to the BMW showroom was a total waste of time. Very disappointed that I had to waste time there. The hotel was on the other side of the river, but an easy walk into town. Munich is all about beer, pretzels and brats. That made my husband happy. Neuschwanstein Castle was amazing. We really enjoyed it. Something I always wanted to see. The optional excursion to Dachau was self guided. It was very somber, but a reminder of something that should never be forgotten. Worth the side trip. Salzburg is really nice. Unfortunately for us, the weather didn't cooperate when we were there. We were unable to go on the Sound of Music tour in the Lake area of the Austrian Alps because it was foggy and raining. (My disappointment). Then, the next day, all the rain caused snow in the mountains and we were unable to go to the Eagle's Nest.(My husband's disappointment). Finally, Vienna. Such a beautiful city. You could spend weeks there. We really enjoyed the city and the museums. I recommend not doing any of the excursions there, and using your time for the city. If I had my choice, I would have Go Ahead give the breakfasts every day and not the dinners. Maybe a welcoming meal and departing dinner. All the dinners, (except the buffets) were average, at best. A good brat would have been cheaper and better. Finally, I felt on the first or second night we should have done some type of formal names and getting to know one another. When is was finally done, the room wasn't conducive to hearing, and it was totally a worthless attempt. Overall, we had a great time, met some wonderful people, and saw some amazing sights. I recommend the tour, Lala and Go Ahead.

 

Hi Ruth! We’re glad to learn that you and your husband had a wonderful time on tour. We’re also happy that you would recommend your Tour Director and that you feel her knowledge added value to your experience. We will be sure to share this feedback with her. We appreciate your thoughts on the itinerary and your suggested alternatives to some stops. Regarding hotel bookings, hotels are not booked a year in advance. Hotel bookings are finalized approximately one month prior tour, which is the reason why you didn’t receive your hotel allocations until around that time. This policy is not put in place by Go Ahead, but by our hotel partners who wish to protect themselves should cancellations occur. This is a standard policy within the tour operator industry. We regret to learn that some stops on this tour did not meet your expectations, such as the Black Forest and the BMW showroom visit. All Go Ahead travelers have varying interests, and we do our best to appease as many as we can, which is why we offer a variety of activities and optionals. We regret that some of these did not appeal to your liking, and we will be sure to share that with our Product Development team. We regret that you experienced some inclement weather on tour, as that can sometimes put a damper on certain activities. All in all, we’re glad that you had a great time and that you would recommend this tour. We hope to welcome you and your husband on tour again!

Posted by Daniela, Director of Quality Control | November 01, 2016

4 / 5

4 / 5

Tour Date: 9/10/2016

Number of Past Tours: 3

From: CA

Tour Director: 5 / 5

Tour Value: 4 / 5

I got my money's worth

The tour director was awesome.Very friendly like ODA.Very knowledgeable and accommodating.Can't complain.My co traveler are all nice .The trip was good.

 

Hi Maria! Thank you for the great review, and we look forward to welcoming you on your next tour in 2017!

Posted by Daniela, Director of Quality Control | October 10, 2016

5 / 5

5 / 5

Tour Date: 9/6/2016

Number of Past Tours: 2

From: AB

Tour Director: 5 / 5

Tour Value: 5 / 5

Fantastic trip!!

This is a great tour for people of all ages. I loved the scenery, tour sites and the overall experience. I would definitely recommend this tour!! The tour director and bus driver were great!! Thanks you for the amazing experience!!

 

Hi Sara! Thank you for your wonderful feedback, as well as your recommendation. Also, thank you for choosing Go Ahead! We hope to welcome you on tour again.

Posted by Daniela, Director of Quality Control | September 27, 2016

5 / 5

5 / 5

Tour Date: 9/6/2016

Number of Past Tours: 2

From: NC

Tour Director: 5 / 5

Tour Value: 5 / 5

FABULOUS SCENERY

EVERYTHING WONDERFUL, EXCEPT THE HOTEL IN MUNICH. WE WERE GIVEN A SMOKING ROOM, & DESPITE PROTESTS BECAUSE WE HAVE SERIOUS ALLERGIES, WE COULD NOT CHANGE. HOTEL CLAIMED ALL ROOMS WERE TAKEN, BUT NEW PEOPLE CAME AFTER US & CHECKED IN. ALSO THE DINING ROOM WAS TERRIBLE. OVERCROWDED, NO CONTROL WITH SEVERAL GROUPS. NO CLEAN TABLES, DISHES & FOOD RAN OUT & NOT REPLENISHED. STAFF UNFRIENDLY & NOT CONCERNED. WE BELIEV TO HAVE TO STAY IN A SMOKING ROOM FOR 2 DAYS WHICH SMELLED VERY BAD IS A VIOLATION OF OUR RIGHTS & A CONTRACT VIOLATION WITH GO AHEAD & WE EXPECT SOME REFUND AS WE HAD TO SUFFER FOR 2 DAYS/NIGHTS THERE.

 

Dear Richard, We are pleased to learn that overall you enjoyed your time on tour. We are also glad that you were able to speak with one of our Quality Control team members about the one aspect of your tour, one of your hotels, that did not meet your expectations. We regret that you were placed in a smoking room and that this was bothersome throughout your stay. As discussed, Go Ahead in no way and in none of our materials ever guarantees non-smoking rooms; therefore, your stay in a smoking room does not violate any rights or any contract you have with Go Ahead. We always prefer to secure non-smoking rooms and we always will when possible; however, this is simply impossible to guarantee. In terms of the dining room and overall service at this hotel, we will be sure to communicate this to our Operations team who will directly address it with the hotel. We greatly appreciate your feedback, as we certainly want you to have the best experience possible at each of our accommodations. Thank you again for your feedback, and if you should have any further concerns or questions, don’t hesitate to give us a call at 1-800-597-0350.

Posted by Daniela, Director of Quality Control | September 27, 2016

5 / 5

5 / 5

Tour Date: 8/30/2016

Number of Past Tours: 1

From: OK

Tour Director: 5 / 5

Tour Value: 5 / 5

Excellent Tour!

Absolutely loved this tour! I highly recommend Go Ahead Tours! They are very informative and communicate very well before you go on the trip and take very good care of you while on the trip! They check you in to motels and buy tickets for the excursions! Our tour guide Frank was excellent! I will definitely be using them again! Thank you Go Ahead Tours!

 

Hi Pattie! Thank you for the ecstatic review! We're honored to have your recommendation. Let us know when you're ready to travel again.

Posted by Daniela, Director of Quality Control | October 05, 2016

4 / 5

4 / 5

Tour Date: 8/30/2016

Number of Past Tours: 1

From: OH

Tour Director: 5 / 5

Tour Value: 4 / 5

Satisfied Travelers

Very enjoyable tour. Made possible by having a great, knowledgeable tour leader. Frank not only kept everyone informed regarding up-coming plans but had a tremendous historical knowledge of the areas we visited. The tour leader makes the whole trip worthwhile. The tour included everything as promised. Our bus driver Thomas was an outstanding driver and person. If you can get a tour with Frank & Thomas you will experience a great time.

 

Hi Bob! We’re delighted that you enjoyed your tour and that your Tour Director played a major role in that. Our Tour Directors are instrumental in ensuring a smooth and informative journey, and it sounds like he did that very well. We will be sure to share this feedback with him. We’re also pleased to learn that your bus driver did a great job, too. Thank you for your wonderful review, and we hope to welcome you on tour again!

Posted by Daniela, Director of Quality Control | October 05, 2016

4 / 5

4 / 5

Tour Date: 8/30/2016

Number of Past Tours: 1

From: NJ

Tour Director: 5 / 5

Tour Value: 4 / 5

Nice Tour of Germany, Switzerland and Austria

Had a great time on this tour and met a lot of very nice people. The tour director, Frank, was very personable, helpful, knowledgeable, and kept everything running smoothly. Thomas, the bus driver did a wonderful job maneuvering some of those tight hair pin turns. The hotels were nice and all (except for Vienna) were within walking distance of the city centers. This is a fast-paced tour; however, you have the option of opting out of any excursions which allows for more time to explore on your own. I loved Lucerne and the Heidelberg Region especially but found beauty and interest in all that we saw and all that we did. Will definitely look into going on another tour with Go Ahead in the near future.

 

Hi Ann! We’re happy to hear you met so many great people on tour, including your Tour Director and bus driver. Regarding your hotels, we’re glad that you were generally satisfied with them; however, we regret that you felt the hotel in Vienna was not optimally located. We will be sure to share this with our Operations team. We’re pleased that you enjoyed the flexibility our optionals provide, in terms of pacing and having enough time to explore on your own. Thank you for your feedback, Ann, and we can’t wait to welcome you on tour again!

Posted by Daniela, Director of Quality Control | September 19, 2016

5 / 5

5 / 5

Tour Date: 8/23/2016

Number of Past Tours: 2

From: MD

Tour Director: 4 / 5

Tour Value: 5 / 5

Grand tour, great people

Visited 6 countries and met 31 fabulous people in addition to our Tour Guide and Bus drivers. Cannot believe how much we saw and experienced. I would do it again without question.

 

Hi Mary Anne! We’re thrilled that you would do it all again! Thank you for your great review, and we hope to welcome you on tour soon.

Posted by Daniela, Director of Quality Control | September 19, 2016

4 / 5

4 / 5

Tour Date: 8/20/2016

Number of Past Tours: 4

From: AZ

Tour Director: 3 / 5

Tour Value: 4 / 5

Many Countries, Many Miles

This is our fourth GoAhead tour but the first that was to multiple countries. Unlike the previous tours we spent a lot more time on the bus traveling and less time exploring areas with free time. This trip also required more walking than the previous GoAhead trips. That being said, the walking was noted in the tour description. As a survey trip it was excellent introduction to new countries. The scenery was stunning and the various sites we visited were beautiful and very interesting. Because we were on the bus so much we would often get into our hotel later in the day. This necessitated more group evening meals which were often in the hotel. Given the high cost of living in the countries we visited (Hungary being an exception) I suspect the cost of meal allocation might have resulted in some that were not up to the standard of previous tours. The breakfasts were uniformly excellent. Our tour guide went out of her way to arrange a night dinner/cruise in Budapest for the group that was not a GoAhead offered excursion. It was outstanding and one of the hi-lights of the trip. We are planning another GoAhead tour next year. We will probably pick one that will cover less territory at a more leisurely pace.

 

Dear Traveler, Thank you for sharing your experience. We’re glad that you feel this itinerary provides a great introduction to Germany, Switzerland, and Austria. We couldn’t agree more about the stunning scenery, and we’re pleased you were able to soak it all up. We appreciate your feedback on the meals, and we regret that some of them did not meet your expectations. We will be sure to communicate this to our Operations team so that they are aware of this moving forward. We’re delighted to hear that your Tour Director was able to arrange a dinner cruise in Budapest for your group and that it was one of the highlights of the trip. Thank you again for taking the time to provide feedback, and we look forward to welcoming you on your fifth Go Ahead tour in 2017!

Posted by Daniela, Director of Quality Control | October 05, 2016

5 / 5

5 / 5

Tour Date: 7/19/2016

Number of Past Tours: 1

From: CA

Tour Director: 5 / 5

Tour Value: 5 / 5

Europe trip

great tour, nice places

1 / 9

5 / 5

5 / 5

Tour Date: 7/19/2016

Number of Past Tours: 4

From: NM

Tour Director: 5 / 5

Tour Value: 5 / 5

Germany, Switzerland and Austria

I don't know what I loved more about this tour - the places we went or the people we met. Our tour director, Jens, was wonderful. The whole group got along great and even though it rained more than I would have liked, it was still a wonderful two weeks.

 

Hi Lorraine! Despite the rain, we're so glad that you enjoyed the places you went and all the people you met along the way. We also appreciate your feedback on your Tour Director and will be sure to share it with his supervisor. Thank you for your review, and we hope to welcome you on tour again!

Posted by Daniela, Director of Quality Control | August 24, 2016

3 / 5

3 / 5

Tour Date: 7/16/2016

Number of Past Tours: 2

From: IN

Tour Director: 5 / 5

Tour Value: 4 / 5

Disappointed with airline hassles

Recently we toured with GoAhead for our 3rd Tour. We really appreciated the attention to detail in our past tours with GoAhead. So, when we had issues with the airline on our return trip we contacted GoAhead with the concerns. Unfortunately, the matter was not resolved to our satisfaction. GoAhead stated that they do not control the airlines, which we understand, however the company should reflect good customer relations in all aspects of the tour. We utilize a tour company so that these details will be taken care of. We were placed on 'standby' for the flight back home. It was an extremely anxiety provoking ordeal. We will seriously need to consider other options for our next tour. Disappointed that GoAhead did not value our return business enough to provide a favorable resolution to our concerns.

 

Dear Richard, We regret that you experienced frustration with your return flight. We are glad a member of our Quality Control team was able to speak with your wife about this matter, as we understand how stressful it can be when flight plans are affected by changes made by the airline. While we share in your frustration about your flight issue, we are glad that you were ultimately able to board your flight as scheduled. While we do work with our partners in the airline industry to get our travelers to and from tour safely, they are their own complete entity and have their own policies for their customers. It is always our hope that our travelers journeys will be as seamless as possible, but unfortunately, flight changes or delays are a reality of air travel. Again, we regret that you experienced frustration with your return flight, but we are glad that you were able to board and return safely. Please don’t hesitate to reach out to us again with further questions on the matter. You can reach our Quality Control team at 1-800-597-0350.

Posted by Daniela, Director of Quality Control | August 19, 2016

5 / 5

5 / 5

Tour Date: 7/16/2016

Number of Past Tours: 1

From: OH

Tour Director: 5 / 5

Tour Value: 5 / 5

Awesome program

This was a retrun trip to southern Bavaria for me after 35 years. It was EVERYTHING GO Ahead said it would be. While you do cover a lot of territory, we had an awesome tour director (Ildiko) who kept us to the timetable and worked with everyone and we saw everything promised (plus a lot more). WE also had great city tour guides in each of the cities we went to to give you local history and facts. Bottom line is that if you're looking for a Southern Bavaria tour, look no further - and I would definitely use Go AHead for my future travel - so obviously I would highly recommend them as well to anyone.

 

Hi Will! We’re so glad you were able to return to this region and experience it thirty-five years later. Wow! We’re thrilled that you felt prepared for tour and that you enjoyed the itinerary. We’re also delighted to learn that your Tour Director kept everyone organized and the tour running smoothly. Thank you for your recommendation, and we hope to welcome you on tour again!

Posted by Daniela, Director of Quality Control | August 25, 2016

5 / 5

5 / 5

Tour Date: 7/5/2016

Number of Past Tours: 2

From: OK

Tour Director: 5 / 5

Tour Value: 5 / 5

Middle European Tour

We absolutely loved this tour. The hotel rooms were good, though AC isn't always available in Europe. Our tour guide, Lala, was wonderful! We also thoroughly enjoyed the 'step-on' guides for the various locales. There was not a single excursion that we would not take again. We did the Sound of Music Tour, Nueschwanstein Castle, the Abbey at Meld, other castles and numerous cathedrals and basilicas. The Bratislava tour was also wonderful. Would recommend this tour to anyone who can walk a lot and tolerate the cobblestone streets.

 

Hi Loren! We’re glad to learn that you had a nice time on tour. We appreciate your feedback on your Tour Director, local guides, and excursions. We’re so pleased you would recommend this tour, and we thank you for sharing your experience. Let us know when you’re ready to hit the road again!

Posted by Daniela, Director of Quality Control | August 11, 2016

5 / 5

5 / 5

Tour Date: 6/28/2016

Number of Past Tours: 1

From: MS

Tour Director: 5 / 5

Tour Value: 5 / 5

Great trip!

We had a really great time on our trip and the tour director and bus driver were fantastic. We would recommend this trip to anyone, except there was a lot of walking and steps to and in castles and towns (that was the only down side).

4 / 5

4 / 5

Tour Date: 6/25/2016

Number of Past Tours: 3

From: FL

Tour Director: 3 / 5

Tour Value: 4 / 5

Beautiful countries. Mannheim could have been exchanged for a hotel in Heidelburg. Tour director seemed a bit tired/burned out.

Beautiful countries. Food okay, not great. Tour dire tour nice but very tired or even burned out.

 

Dear Patti, We regret to learn that you weren’t impressed by the food selections on tour. We will be sure to communicate this feedback to our Operations team. Regarding your Tour Director, we are also sorry to hear that you feel they were tired or burned out. We will speak with their supervisor about this matter. Thank you very much for your review.

Posted by Daniela, Director of Quality Control | July 18, 2016

5 / 5

5 / 5

Tour Date: 6/21/2016

Number of Past Tours: 1

From: FL

Tour Director: 5 / 5

Tour Value: 4 / 5

Terrific Tour

Our Germany, Switzerland, Austria tour was the best. Our tour director LaLa kept us on the go and safe, always making sure we were entertained and informed. From the airport pickup in Frankfurt to our departure home in Vienna, LaLa was always there to answer our every question and provide interesting facts about the various regions. The highlights of our tour were the Eagle's Nest visit high above the Alps with breath-taking scenery, the salt mine experience with thrills and chills underground, and the Sound of Music tour to the movie locations were spectacular! Castles, palaces, funiculars and cloud-covered mountains along with beautiful hotels and great food made for one of our best trips ever.

 

Hi Barbara! We’re so pleased to hear that your Tour Director was informative and helpful. We will be sure to share your feedback with her supervisor. The highlights of the tour you mentioned sound absolutely incredible, and we’re so glad you were able to experience them. Thank you for your wonderful review, and we hope to welcome you on tour again in the future.

Posted by Daniela, Director of Quality Control | July 08, 2016

5 / 5

5 / 5

Tour Date: 6/21/2016

Number of Past Tours: 1

From: FL

Tour Director: 5 / 5

Tour Value: 5 / 5

Great group, director and therefore tour

I want to say that I was not sure I wanted to take a tour. I was concerned that I would not have enough to do or everything would take longer because of a group. I was completely wrong. I don't think I could of had a better time. The tour director Lala was great. She was very knowledgeable about the area giving us all kinds of information and treats along the way. She was very clear about wake up/meeting times, provided maps, answered questions, had surprises and we never had to wait in a line for anything. The group was very friendly and I enjoyed sharing my vacation with fellow travelers over dinners and excursions. The bus driver was amazing and I learned I would not have wanted to drive or find parking. This was a vacation with the stress removed. I loved the way the tour was set up with included activities, extra excursions and free time to do your own ideas or rest. I have to say I was never without something I could be doing. I have to say if going in the summer (we did) don't believe the computer weather reports. It can be very hot and in Europe the air conditioning is lacking American standards. Be prepared. The food is different from America but most of it was very good and we were never anywhere we could not have gotten something else if needed. Lala even arranged for us non fish eaters to get chicken. Thanks Lala. Eat the strawberries and apricots they are fabulous in summer.

 

Hi Chris! We’re so glad you enjoyed your first tour experience. It’s great to know that your Tour Director did a good job of coordinating everything, as well as planning a few fun surprises along the way. We’re happy you didn’t feel any stress throughout your tour and that you could simply relax and take in your new surroundings. We appreciate your feedback on the itinerary and the balance between group activities and free time. You’re right that it’s good to be prepared for warm weather during June and that the food is somewhat different from what you can get in the U.S. Thank you for your great review, and we hope to welcome you on tour again!

Posted by Daniela, Director of Quality Control | July 13, 2016

4 / 5

4 / 5

Tour Date: 6/4/2016

Number of Past Tours: 2

From: MA

Tour Director: 5 / 5

Tour Value: 4 / 5

Great Tour Director

Tour Director was great. I think they should provide more warning about the amount of walking and very high number of stairs to climb - I would have done the tour anyway, but do to the fast pace, uneven cobblestones, I came back with a stress fracture in my foot. They also need to start the day earlier (not 8:30 or 9:00) to offset traffic and give people more time at some places. I kind of felt like I had to speed walk thru everything.

 

Dear April, We're delighted to learn that you enjoyed your Tour Director. However, we regret to hear that you returned home with a stress fracture in your foot. Europe's cobblestone streets are somewhat uneven and the region of the world you visited, in particular, is hilly due to it's Alpine topography. We are sorry you felt unprepared for this, and we will be sure to pass along your feedback to our Customer Relations team. We also regret to hear that you felt rushed during your tour. This itinerary does cover a lot of ground, and therefore, must maintain a certain pace in order to do so. However, we never want travelers to feel rushed, so we will be sure to notify our Product Development team of your experience. Thank you for your valuable feedback, and we look forward to welcoming you on your next tour.

Posted by Daniela, Director of Quality Control | June 24, 2016

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