Scotland & the Edinburgh Military Tattoo

10 days Special Event
Get to know Glasgow, Scotland’s “second city.” Then, head to the untamed Scottish Highlands, searching for the Loch Ness monster and wandering through ancient castles along the way. In Edinburgh, you’ll witness Scotland’s cultural high notes for yourself at the annual Royal Edinburgh Military Tattoo. Set against the backdrop of Edinburgh Castle, the festival features performances by the world’s best martial bands and dancers.

Let us handle the details

Expert Tour Director

      Local       cuisine

Handpicked hotels

Sightseeing with local guides

Private transportation

Personalized flight options

Tour group size: 18 - 35 travelers

Tour pace: You will walk for about 1 hour daily across moderately uneven terrain, including cobblestone streets and unpaved trails, with some steep hills and stairs.

Let us handle the details

Expert Tour Director

      Local       cuisine

Handpicked hotels

Sightseeing with local guides

Private transportation

Personalized flight options

Your tour includes

  • 8 nights in handpicked hotels

  • Breakfast daily, 3 three-course dinners with beer or wine

  • Multilingual Tour Director

  • Private deluxe motor coach

  • Guided sightseeing and select entrance fees

Map of Scotland

Overnight Flight 1 night

Day 1: Travel day

Board your overnight flight to Glasgow today.

Glasgow 2 nights Hotel info

Day 2: Arrival in Glasgow

  Included meals: Dinner

Welcome to Scotland! Meet your fellow travelers at tonight’s welcome dinner.

Day 3: Sightseeing tour of Glasgow

  Included meals: Breakfast

Set out to explore Scotland’s “second city” today with a local as your guide. 

• Drive past the Burrell Collection Museum and admire the city’s university

• Visit the Kelvingrove Art Gallery and Museum, which features everything from medieval suits of armor to a collection of work by Scottish artists

• Discover local highlights, including George Square and the River Clyde

• Stop outside the city’s medieval cathedral for photos

Spend a free afternoon in Glasgow or add an excursion.

Optional Excursion - Historic Scotland & Stirling Castle $115pp* Details

Visit Stirling, a town steeped in the history of the Wars of Scottish Independence. For generations, Sterling Castle held off British advances and served as a rallying point for rebellious Scots. It was within Stirling Castle that the infant Mary Stewart was crowned Mary, Queen of Scots. In addition to the castle, you’ll also tour Stirling's quaint Old Town, which still retains its medieval look and feel. Then journey into the valley where "Braveheart" William Wallace beat back the British at the Battle of Stirling Bridge. Your excursion also includes a visit to the Antonine Wall, a UNESCO World Heritage site built in 142 AD, just 20 years after the completion of Hadrian’s Wall. Visit what remains of the wall at Falkirk before taking a ride on the famous Falkirk Wheel, an ingenious boat-lift that carries boats from one canal to another.

Save $10 when you book this excursion up to 3 days before your tour departs. (On-tour price: $125)

Scottish Highlands 3 nights Hotel info

Day 4: Transfer to the Scottish Highlands

  Included meals: Breakfast, Dinner

Make your way into Trossachs National Park en route to the Scottish Highlands. As you go, pass along the banks of Loch Lomond and stop in Glencoe, site of the notorious 1692 MacDonald clan massacre.

Day 5: Loch Ness

  Included meals: Breakfast

Surrounded by legend and lore, Loch Ness is one of Scotland’s most mysterious sites. Today, get to know the country’s largest loch as you explore the area.

• Stop at the ruins of Urquhart Castle for photos 

• Enter the Loch Ness 2000 Exhibition, where you’ll see a full-scale replica of the loch’s legendary monster

• View an audio-visual exhibit detailing the history, sightings and myths surrounding the loch

Spend a free afternoon in the Highlands or add an excursion.

Optional Excursion - Historic Highlands: Culloden Moor & Cawdor Castle $95pp* Details

Though they are most well known for their misty mountains and mirror-like lochs, the Scottish Highlands are also rich with history. Delve into the region’s fascinating past as you set out to visit two notable sites. Your first stop is Culloden Moor, where Jacobite forces were defeated by the British at the Battle of Culloden in 1746. Here, you’ll enter the visitor center to learn about the Jacobite Uprising before heading out to the battlefield to see where it all took place. After free time for lunch on your own, make your way to explore the nearby Cawdor Castle. With its Shakespearean ties, Cawdor is considered one of the most romantic castles in the highlands. Please note: When Cawdor Castle is closed, the group will visit Brodie Castle instead.

Must be booked 20 days before departure

Day 6: Free day in the Scottish Highlands

  Included meals: Breakfast

Spend the day exploring the Highlands on your own or add an excursion.

Optional Excursion - Eilean Donan Castle & Isle of Skye $99pp* Details

After a scenic drive to the coast, hop a ferry and travel to the Isle of Skye, famous for its association with Bonnie Prince Charlie. Visit the stately Clan Donald Centre, which portrays clan life on the island and pays homage to Gaelic culture and Highland history. Make your way back to the mainland and over to the banks of Loch Duich to visit the iconic Eilean Donan Castle, arguably the world's most photographed castle.

Save $10 when you book this excursion up to 3 days before your tour departs. (On-tour price: $109)

Edinburgh 3 nights Hotel info

Day 7: Transfer to Edinburgh

  Included meals: Breakfast

En route to Edinburgh, stop in Perthshire, the gateway to the Scottish Highlands.

• Visit the historic Blair Castle, the home of the Dukes and Earls of Atholl that dates back to medieval times

• Explore Edradour distillery with a guide and enjoy a whisky tasting

Enjoy a free evening in Edinburgh or add an excursion.

Optional Excursion - Scottish Céilidh $119pp* Details

Enjoy a special evening of Scottish tradition as you witness an authentic céilidh, an age-old Scottish celebration. Along with a savory dinner of local favorites, the evening will feature folk dancers, bagpipers, fiddlers and the “Ceremony of the Haggis.”

Save $10 when you book this excursion up to 3 days before your tour departs. (On-tour price: $129)

Day 8: Sightseeing tour of Edinburgh

  Included meals: Breakfast

Get to know Edinburgh in all its medieval beauty on a tour led by a local expert.

• View the elegant Georgian New Town and the Royal Mile, two UNESCO World Heritage sites

• Pass the King George statue, Bute House and Sir Walter Scott monument

• Enter Edinburgh Castle to view the Scottish crown jewels and Stone of Scone

Spend a free afternoon in Edinburgh or add an excursion.

Tonight, join thousands of others under the lights of Edinburgh Castle for an evening of military bands, dance and performances at the Military Tattoo.

Optional Excursion - Abbotsford House & Melrose Abbey $95pp* Details

Travel through the Scottish Borders region to Abbotsford, where you’ll enjoy an included lunch. Continue on to Abbotsford House, the 19th-century estate of Sir Walter Scott. The poet designed his home in the Romantic style to imitate the elaborate baronial estates of British aristocrats. Today it serves as a museum for the Scottish memorabilia and artifacts that Scott collected throughout his lifetime. Later, visit the ruins of Melrose Abbey, one of the most impressive of the four Borders abbeys. Please note: This excursion is seasonal and runs from April to October.

Save $10 when you book this excursion up to 3 days before your tour departs. (On-tour price: $105)

Day 9: Free day in Edinburgh

  Included meals: Breakfast, Dinner

Enjoy a full free day in Edinburgh or add an excursion.

Later this evening, join your group for a farewell dinner.

Optional Excursion - St Andrews $89pp* Details

St Andrews may be most well known as the home of golf, but it’s also the site of Scotland’s oldest university. On this excursion, you’ll pass by the 16th-century grounds of St Andrews University, the alma mater of Prince William, who met Kate Middleton here. You’ll also join a local guide to enter the ruins of the town’s medieval cathedral and 13th-century castle which overlooks the North Sea.

Save $10 when you book this excursion up to 3 days before your tour departs. (On-tour price: $99)

Day 10: Departure

  Included meals: Breakfast (excluding early morning departures)

Transfer to the airport for your flight home, or extend your stay to continue exploring Edinburgh.

Add Edinburgh Starting from $349 pp

Edinburgh 2 nights Hotel info

Day 10: Free day in Edinburgh

  Included meals: Breakfast

Spend the day exploring Edinburgh on your own or add an excursion.

Optional Excursion - Royal Yacht Brittania $85pp* Details

For over 44 years, the Royal Yacht Britannia served as a floating residence for Britain’s Royal Family, playing host to world leaders during state visits and acting as a private escape for Queen Elizabeth II. Step back in time as you make your way through lavishly furnished royal apartments and the more modest crew’s quarters below deck. Please note: This excursion is seasonal and runs from November through March.

Save $10 when you book this excursion up to 3 days before your tour departs. (On-tour price: $95)

Day 11: Free day in Edinburgh

  Included meals: Breakfast

Enjoy a full free day in Glasgow or add an excursion.

Optional Excursion - Rosslyn Chapel & Glenkinchie Distillery $89pp* Details

Famous for its connections to the Holy Grail as depicted in the best-selling novel The Da Vinci Code, Rosslyn Chapel is a place shrouded in mystery and legend. Step inside with a local guide to marvel at the crypt, colorful stained glass windows and the intricate carvings that adorn the interior pillars and arches. Then, discover how Scotch whisky, or “the water of life” is made during a tour of Glenkinchie Distillery, one of six single-malt distilleries in the Scottish Lowlands. Here, you’ll enjoy a tasting before heading back to Edinburgh. Please note: There is no photography permitted inside of Rosslyn Chapel.

Must be booked 20 days before departure

Day 12: Departure

  Included meals: Breakfast (excluding early morning departures)

Transfer to the airport for your flight home.

How's the weather?

  • Glasgow, Scotland
  • Edinburgh, Scotland
Temperature Precipitation
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Passport & Visa

In order to enter Scotland, U.S. and Canadian citizens need a valid passport. The expiration date must extend at least six months beyond the date of your return home. No visa is required for U.S. or Canadian citizens. If you are not a U.S. or Canadian citizen, you must contact the consulate for your specific entry requirements.

Health

There are no major health risks associated with traveling to Scotland. Be sure to check with your doctor or health care provider for the latest updates and overseas travel requirements.

Transportation / Walking on tour

Round-trip flights arrive in Edinburgh and depart from Glasgow. Included transportation is by private motor coach. All of the cities and towns on this itinerary are accessible on foot, but you  may want to break up periods of walking by using both have a fairly efficient bus system. Passes and packages are available. If you decide to take an excursion outside the cities on your own, make use of ScotRail’s excellent train system. You can pick up trains at Edinburgh’s main station (near the Scott Monument, between Old Town and New Town) and at Glasgow Central and Queen Street Stations.

Clothing & Packing Tips

To ensure you’re comfortable while out exploring, we recommend packing lightweight, loose-fitting clothing that can be easily layered. For sightseeing, we suggest bringing a sturdy pair of walking shoes or sneakers, as well as a lightweight sports jacket or rainwear. If you’re planning a visit to a high-end restaurant or performance, you may also want to bring dressier attire. Also, please remember that it’s preferable to avoid showing bare legs or shoulders during visits to churches or other religious sites (entrance may be denied on this basis).

Baggage Allowance

Airlines have varying weight restrictions on luggage. Some airlines may impose additional charges if you choose to check any baggage. Please contact your airline or refer to its website for detailed information regarding your airline’s checked baggage policies. Bear in mind that your luggage will probably weigh more on your return trip due to souvenir shopping. We allow only one suitcase per person. One carry-on bag is also permitted, provided that it does not exceed 45 inches (length + width + height). There may be times when you will have to handle your own bags, and you’ll find that lightweight luggage provides a distinct advantage. Make sure you label your baggage and carry valuables, medication and documents in your carry-on luggage.

Cuisine

Like the rest of Britain, Scotland often gets a negative reputation for its cuisine, but in truth the food here has been improving since an influx of international choices became available in the early 1990s. For traditional Scottish fare at a reasonable price, try a pub meal, which often features delicious vegetarian options. Specialties of Scotland include shortbread, kippers, smoked salmon, Scotch broth, venison, oatcakes, jelly, jam, and of course, haggis (made of sheep innards). Indian, Chinese and Italian food are widely available and delicious. Scotch whisky is a favored local spirit, and Scotch ales (especially from microbreweries) are some of the best in the world.

Currency

The British pound is the currency you will be using on your tour. Better rates of exchange are usually available in Scotland, although it’s worth ordering some currency from your local bank to use when you first arrive. We advise that you take a combination of bank/debit cards and credit cards. They may be used at ATMs, which are widely available in Edinburgh and Glasgow (mostly on the Cirrus and Plus international networks). We suggest informing your bank and credit card company of your travel plans, so they don’t confuse your international purchases for fraudulent charges.

Tipping

At the conclusion of your tour, it’s customary to offer your Tour Director and driver a gratuity. We recommend tipping in your tour country’s currency, the equivalency of $3USD/CAD per person per day for your driver and $6USD/CAD to $9USD/CAD per person per day for your Tour Director. If applicable, we also recommend the equivalency of $2USD/CAD per local guide. Tips can only be paid in cash. Please keep current local currency exchange rates in mind when tipping.

See what our travelers say about this tour—all reviews are authentic and unedited.

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5 / 5

5 / 5

Tour Date: 8/18/2016

Number of Past Tours: 2

From: WA

Tour Director: 5 / 5

Tour Value: 5 / 5

Awesome Scotland!

After our wonderful dream trip to Ireland (Grand Tour of Ireland) with Go Ahead two years ago, my husband, Frank, and I decided we would like to visit Scotland next. We wanted to go in August so we could see the Royal Edinburgh Military Tattoo. We went in 2016 with two friends, Sue and Joe, and had a wonderful time. I loved Edinburgh, especially the Old Town and the Castle, and the Tattoo was a fantastic show! Our guide, Tom (who had also been our guide in Ireland), was awesome. His knowledge of the country, customs, and history gave an added dimension to our experiences, and his friendliness and concern for us was heartwarming, to say the least! I also have to give a shout-out to our driver, Paul, who was not only extremely skillful but also friendly, helpful and knowledgeable about his country. The Highlands and lochs were gorgeous and we loved the little town of Oban. I would like to suggest that you consider adding a couple of more days to the tour in order to include the Western Isles. We spent a few hours on Skye but would have loved to visit Iona, Mull, Lewis and/or some of the other islands. I would also like to suggest that you move the overnight stay in the Highlands to Inverness. The hotel in Aviemore was okay but the restaurant was poor in service and some of our tour group found the limited restaurants in town less than welcoming. On the other hand, Inverness is a lovely town and the people there were very friendly and welcoming. On the plus side, on our Glasgow extension, Tom took us not only to Stirling Castle but also to see the Falkirk Wheel and the Kelpies, which I had not expected and thoroughly enjoyed! All in all, it was a lovely tour and I would highly recommend it (and the awesome Tom!) to anyone! P.S. I tried twice and was unable to add a picture to this review. Sorry!

 

Hi Carri! Thank you for speaking with one of our Quality Control members about your wonderful experience. We’re so glad you and your husband enjoyed your time in Scotland. We’re also delighted to learn that your Tour Director’s first-hand knowledge added value and depth to your experience. We will be sure to share that feedback with his supervisor. We appreciate your suggestion to add a couple of days exploring the Western Isles, as well as your other suggestion to stay the night in the Highlands. We will communicate both of these suggestions to our team internally. We regret to hear that the service at your hotel in Aviemore did not meet your expectations, and we will use your feedback to evaluate this hotel for future departures. Again, thank you for taking the time to write such a thoughtful review. We’re grateful for your recommendation, and we hope to welcome you on tour again!

Posted by Daniela, Director of Quality Control | September 20, 2016

1 / 5

1 / 5

Tour Date: 8/4/2016

Number of Past Tours: 4

From: CA

Tour Director: 3 / 5

Tour Value: 1 / 5

Poor Planning

It is apparent to me that this tour has not been a subject for Go Ahead review in a long time. The comfort of the traveler is not a priority on this tour. The hotels for Edinburgh and the Western Highlands were not provided until Jul 22 and Aug 2, respectively. This created some stress on my part and possibly, for others on this tour. The tour began in a positive way with a nice hotel, good breakfasts and a local tour. The highlight of the trip for me was the Military Tattoo. Day five we arrived at Inverness with no local tour provided nor info on what to do in the city for those not choosing to go on the optional tour. When it came time to leave, I chose to take the train to Coylumbridge, at my own expense,(as a few others) because I did not want to travel the long road again to Loch Ness (7 to 8 hours). The next day, I opted to stay at the Coylumbridge hotel entertaining and seeing to my own comfort instead of traveling the same road again to Oban (to visit yet another whiskey distillery) for another 7 to 8 hours. With all the history Scotland has to offer, why a whiskey distillery is the best Go Ahead can offer is beyond me. The excuse that the hotel was situated in the Cairngorm Forest does not hold. There was no time left to see anything in the area for those traveling on the bus those two days. The stop at Glencoe in the itinerary consisted of a 2-minute stop to take a photo of a mountain. The local tour of Glasgow was a drive around the city and a quick 20-minute dash inside the Kelvingrove Museum. I purchased the 2-day extension and was pleased with the hotel as a whole and the optional tour to Stirling Castle. The tour director was sympathetic to my displeasure of the itinerary, but really nothing he could do about it. He helped me with train schedules and tickets both at Inverness and Glasgow. It gives me pause to think about scheduling any future tours with Go Ahead, especially being vulnerable to not knowing what the lodgings are until two days prior to the departure date.

 

Dear Phyllis, We regret that your tour of Scotland did not meet your expectations. One of our Quality Control team members reached out to speak with you and learn more about your experience. If you would like to discuss your tour further, please give us a call back at 1-800-597-0350. Regarding accommodations, we are generally able to communicate hotels approximately one month prior to tour. However, occasionally availability dictates whether or not this is possible. We work closely with our hotel partners to ensure space as soon as we can, but we regret that you felt stressed over this component of your experience. In terms of your stay at the Hilton Coylumbridge, we regret that you felt you were not properly introduced to the area. We do hope you felt comfortable asking your Tour Director questions, as they are there to act as a resource. In terms of the whisky distillery visits, we have actually changed the itinerary to only include one visit for 2017 departures. Your feedback has been very helpful in making this decision, so thank you for providing it. In terms of the location of your hotel in Cairngorms National Park, we chose it for a few reasons, one of which is the beauty of the location. However, as mentioned previously, our Operations team did have to make some last minute changes to your group’s hotel allocations due to availability, so this was another factor as well. We’re glad to learn that your Tour Director was helpful throughout your tour, and we’re also pleased that you enjoyed your time on the extension. Again, we are sorry that you were left feeling less than ecstatic about your tour experience, and we encourage you to give us a call to discuss it at 1-800-597-0350.

Posted by Daniela, Director of Quality Control | September 02, 2016

2 / 5

2 / 5

Tour Date: 8/4/2016

Number of Past Tours: 3

From: MA

Tour Director: 4 / 5

Tour Value: 2 / 5

Bait and switch

We were supposed to stay in the western highlands for two nights. Instead our hotel was changed to one that was 30 miles from Inverness where we had stayed the night before. This meant that we traveled on the same road four times. So that on one day We had a 4 Hour drive to the town of Oban three hours in the town and then a 4 Hour Drive back to our hotel. The next day instead of arriving in Glasgow at noon we arrived at 4 PM and had 20 minutes in the museum and a attenuated tour of the city. All this was due to the companies poor planning and not booking hotel reservations prior to the week of the departure of the trip. Additionally Hilton Hotel in Avimore had no elevator and was loaded with children who ran up and down the corridors banging on doors. Go ahead felt the hotel was appropriate because there was a lot to do in the area. I did not go to Scotland for zip lines and climbing walls we have those here. I would have preferred to see Glascow

 

Dear Stephen, We regret to learn that one of your hotels did not meet your expectations. We had hoped our travelers would be happy with the Hilton Coylumbridge as it is in the heart of the Cairngorms National Park, which is one of the main highlights of the Western Highlands. We regret that you did not enjoy the location, and we will be sure to promptly communicate this to our Operations team. In terms of elevators, it is not uncommon for hotels in Europe to not have elevators. We do try to look for hotels that have elevators as we realize this is preferred, but they are not guaranteed unless we are made aware prior to departure that travelers have mobility issues and require them. Again, we do apologize that this hotel did not meet your expectations, and we are using your feedback to make decisions regarding future departures of this itinerary. Please don’t hesitate to reach out to us should you have any questions. You can reach our Quality Control team at 1-800-597-0350.

Posted by Daniela, Director of Quality Control | August 19, 2016

5 / 5

5 / 5

Tour Date: 8/13/2015

Number of Past Tours: 1

From: PA

Tour Director: 5 / 5

Tour Value: 4 / 5

Great Tour Destinations

Traveling to Scotland was on my "bucket list." This tour hit all of the destinations that I've always wanted to see. There was one omission and that was the Culloden Battlefield. However, our tour director did an awesome job of squeezing this destination into our final day at Inverness. About 32 out of the 35 travelers all wanted to see this place and even though it was a quick trip, we were all grateful to make it there. I would advise GoAhead to put this destination into this tour. The hotel accommodations were also about what I expected for a European country...small rooms but clean. My overall experience was very positive and I'm very satisfied with my trip.

 

Thank you for taking this tour, and for writing this thoughtful review! We are so glad that you were able to cross off a good “bucket list” item with us by traveling to Scotland! We thank you for your suggestion about adding Culloden Battlefield, and are so glad that your Tour Director was able to make the visit happen for you! We have informed our Product Development about this, and we will keep the addition on our radar for future tours. Thank you again, and we hope to travel with you again soon!

Posted by Daniela, Director of Quality Control | September 11, 2015

5 / 5

5 / 5

Tour Date: 8/14/2014

Number of Past Tours: 1

From: CT

Tour Director: 5 / 5

Tour Value: 5 / 5

Scotland and Military Tattoo

The tour was excellent and our tour guide, Tom, was nice and capable as can be. I loved everything about the tour. The only trouble I had was finding someone to contact when we missed our connection at Heathrow. I wish we had been given a number to contact our tour guide.

 

Hello Dale, Airline delays can surely be frustrating. In the event of a change in airline itinerary en route to tour, we always encourage our travelers to notify our dedicated emergency support team directly via our emergency line at 1.617.619.1911. This team is available 24/7 for assistance. This is the most efficient way for us to be made aware of any delay, rearrange airport transfers and relay messages to your tour director. We’re so happy to hear the rest of your tour was so enjoyable!

Posted by Daniela, Director of Quality Control | October 07, 2014

4 / 5

4 / 5

Tour Date: 8/14/2014

Number of Past Tours: 2

From: IN

Tour Director: 5 / 5

Tour Value: 5 / 5

Optional Tour

The tour was very nice, but ended with a very big disappointment The reason we stayed the extra days was to take the offered optional trip. Had we realized the trip would be cancelled, we would not have spent the additional funds to stay the additional days. We will certainly take this into consideration when choosing another tour. I would recommend this tour to a friend with a qualifying statement that the optional tours could be cancelled since two on this trip were cancelled. Tom was a great tour director. He did his very best to make suggestions for our extra time and put a dinner together for our last evening. He certainly did his part.

 

Hello Christina, Thank you for posting your review. Our optional excursions require a minimum number of participants to operate. As travelers are able to book excursions either pre-tour or on-tour, we are unable to determine before your departure whether or not the excursion will be cancelled. In the unfortunate event that an optional excursion is canceled, our tour directors are always great resources for finding alternative activities. I completely understand your disappointment in the cancelation of your planned excursion, but I do hope that your overall tour experience was a positive one.

Posted by Daniela, Director of Quality Control | September 25, 2014

4 / 5

4 / 5

Tour Date: 8/1/2013

Number of Past Tours: 2

From: TX

Tour Director: 3 / 5

Tour Value: 4 / 5

Great Accomodations/meals

The accomodations/meals on the tour were some of the best I have experienced traveling with GoAhead and EF. Our tour director was not Scottish and resorted to reading from a book to us regarding the sites we were seeing while on the bus. He needed to educate himself beforehand. He had great organizational skills though.

3 / 5

3 / 5

Tour Date: 8/1/2013

Number of Past Tours: 1

From: TX

Tour Director: 3 / 5

Tour Value: 3 / 5

Bus driver was excellent

The tour was all right. Tatoo was wonderful, I just felt that the tour was not all together. We had accommodation problems and changes in the schedule. Some of it was very good and other things were just ok. Loved the whiskey distillery but was rushed. Loved the tattoo, but was rushed. Everywhere we went was rushed except the castles and they should have been rushed. Would have loved to hear about local customs and culture, but was given only history lesson. Maybe too much to see in a short time. Lovely country, but tour was lacking something.

2 / 5

2 / 5

Tour Date: 8/1/2013

Number of Past Tours: 1

From: CT

Tour Director: 5 / 5

Tour Value: 2 / 5

Bait and switch?

This was to be and should have been the tour of our lifetime, a visit back to our heritage. Unfortunately due to poor planning and booking of hotels causing time constraints 3 out of our 5 excursions,that were preplanned and prepaid for, were canceled on us. This is something that I believe they should of been aware of and we should have been apprised of ahead of time and not on our day of arrival in Scotland. Mansel, our tour director, I must say did try to make the best of a difficult situation but it does not take away the disappointment of our dashed expectations and lack of seeing what we thought we paid for and expected. Upon calling customer service upon return I was told so sorry, I'll pass it along...to whom? I thought you were customer service? I had to press the point I had prepaid these excursions and inquired as to when I would expect a refund...I don't know, let me check(?...this is customer service) and to add insult to injury was informed 4-6 WEEKS...this is unacceptable in my mind. I paid week in advance in good faith for services that were not delivered and I believe as a professional tour company they should have been well aware of prevailing circumstances, made proper reservations well in advance to insure a proper tour with advertised excursions. This was the main reason for our choosing Go Ahead, unfortunately we were misguided. I have expected a return phone call in reference to my complaint and as yet, nothing. I can't help but feel that now it's done it's out of sight out of mind. The one good thing I have to say is Scotland is a beautiful country and the people I spent the time with were exceptional, my fellow passengers, tour director and drivers.

 

Thank you for sharing your thoughts Cheryl. I'd like to assure you that a member of our Evaluation & Quality Department will be reaching out to you this week to further address the concerns you mentioned in your initial phone call with our customer service department. We look forward to speaking with you soon.

Posted by Daniela, Director of Quality Control | August 14, 2013

5 / 5

5 / 5

Tour Date: 8/16/2012

Number of Past Tours: 2

From: CO

Tour Director: 5 / 5

Tour Value: 4 / 5

Great trip

Great trip

4 / 5

4 / 5

Tour Date: 8/16/2012

Number of Past Tours: 1

From: FL

Tour Director: 5 / 5

Tour Value: 4 / 5

Scotland

We went on Go Ahead Tours of Scotland and had a fabulous time. Some of the hotels were a bit marginal, but that was offset somewhat by location. Terrific Tour Guide and good coach driver.

5 / 5

5 / 5

Tour Date: 8/16/2012

Number of Past Tours: 1

From: WA

Tour Director: 5 / 5

Tour Value: 5 / 5

Scotland

Excellent itinerary, well planned, and Tom Quinn was an outstanding and knowledgeable tour guide. We will request him on future tours.

4 / 5

4 / 5

Tour Date: 8/16/2012

Number of Past Tours: 7

From: MA

Tour Director: 4 / 5

Tour Value: 4 / 5

Falling in love with Scotland and its people!

The Royal Tattoo, City of Edinburgh, Walkingthe Old Course at St. Andrews, a Scotch Distilliery anddozens of new scotches to try, a chance to look for Nessie, the magnificent castles, the spectacular scenery of the highlands and moors, golfing with a few locals, and meeting and expereincing the friendliest people we wever found make this a truly wonderful experience.

5 / 5

5 / 5

Tour Date: 8/16/2012

Number of Past Tours: 1

From: WA

Tour Director: 5 / 5

Tour Value: 5 / 5

We fell in love with Scotland!

The pace of this tour was exhausting and amazing as we got to see so much in just under 2 weeks! The Military Tattoo was unbelievable and worth the entire trip to see! Our tour director was fantastic, very schooled in history, and just a really nice guy!

5 / 5

5 / 5

Tour Date: 8/11/2011

Number of Past Tours: 4

From: CO

Tour Director: 5 / 5

Tour Value: 5 / 5

Scotland exceeded expectations

Great tour director Tattoo was spectacular Stunning scenery Surprised at quality of art in Glasgow museums Enjoyed history of Scotland - well done by director