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London, Paris & Rome

11 days
Perhaps no cities have influenced the world more over the last 2,000 years than London, Paris and Rome. On this sweeping tour, iconic sights like Big Ben, the Eiffel Tower and the Colosseum are just the beginning of what you’ll experience.

Let us handle the details

Expert Tour Director

      Local       cuisine

Handpicked hotels

Sightseeing with local guides

Private transportation

Personalized flight options

Maximum tour group size: 35 travelers

Tour pace: You will walk for about 1 hour daily across mostly flat terrain, including paved roads and cobblestone streets, with few hills or stairs.

Celebrate New Year's Eve in London on a special winter departure of this tour.

See itinerary

Let us handle the details

Expert Tour Director

      Local       cuisine

Handpicked hotels

Sightseeing with local guides

Private transportation

Personalized flight options

Your tour includes

  • 9 nights in handpicked hotels

  • Breakfast daily, 3 three-course dinners with beer or wine

  • Multilingual Tour Director

  • Private deluxe motor coach

  • Guided sightseeing and select entrance fees

Map of tour of England, France, Italy and Spain

Overnight Flight 1 night

Day 1: Travel day

Board your overnight flight to London today.

London 3 nights Hotel info

Day 2: Arrival in London

  Included meals: Dinner

Welcome to London! Meet your fellow travelers at tonight’s welcome dinner.

Day 3: Sightseeing tour of London

  Included meals: Breakfast

Take a guided tour of the regal landmarks of the English capital with a local expert leading the way. 

• Pass the grand Trafalgar Square and Baroque-style St. Paul’s Cathedral, perched atop Ludgate Hill

• See Westminster Abbey, the setting for royal coronations and weddings

• View icons like Big Ben, the London Eye and the Tower of London

• Stop by Buckingham Palace, where you may catch the Changing of the Guard

Enjoy a free afternoon in London or add an excursion.

Optional Excursion - Windsor Castle $99pp* Details

Led by a Blue Badge Guide, you’ll travel to Windsor for a guided tour of the world’s largest and longest inhabited castle. Founded by William the Conqueror in 1070, Windsor has been the British Royal Family’s preferred retreat for the past 900 years. Step inside the State Apartments and St. George’s Chapel, where the Knights of the Garter ceremony takes place. View the exhibit of royal treasures on display within the castle. You’ll then have time to stroll through the town of Windsor and have a look at Eton College, a prestigious prep school attended by Princes William and Harry. Please note: Windsor Castle is occasionally closed when in use by the Royal Family; a visit to Henry VIII’s Hampton Court will be substituted when necessary. Additionally, St. George’s Chapel is closed to the public on Sundays. This excursion requires advanced reservation and must be booked by 20 days prior to departure.

Must be booked 20 days before departure

Day 4: Free day in London

  Included meals: Breakfast

Spend a full free day in London or add excursions.

Optional Excursion - St. Paul's Cathedral & Westminster Abbey $119pp* Details

Compare and contrast two of Britain’s most famous churches, both of which have deep-rooted histories that provide an unparalleled look into the country’s past. First, visit St. Paul’s Cathedral, the second- largest church building in the United Kingdom and seat of the Bishop of London. The English Baroque-style cathedral is globally renowned for its magnificent dome and glittering mosaics. Continue on to Westminster Abbey, a Gothic church located near the Houses of Parliament, and site of almost every royal coronation since 1066. Some of the most influential people in history are buried inside, including the poet Geoffrey Chaucer and scientists Charles Darwin and Sir Isaac Newton, and you can view their graves as you explore. Please note: This excursion requires advanced reservation and must be booked at least 20 days prior to departure.

Must be booked 20 days before departure

Optional Excursion - London Eye & Pub Dinner $125pp* Details

Glide through London's skyline on the London Eye. As the world’s third-tallest observation wheel, the London Eye lifts its passengers 450 feet above the River Thames on a 30-minute ride in an enclosed gondola. In clear weather, you can see for 25 miles around the city center. Afterward, take a brief tour of London’s West End before venturing to a local pub for dinner.

Must be booked 20 days before departure

Paris 3 nights Hotel info

Day 5: Train trip to Paris

  Included meals: Breakfast, Dinner

Board the famed high-speed Eurostar train, and be whisked beneath the English Channel as you journey to Gare du Nord in Paris.

Day 6: Sightseeing tour of Paris

  Included meals: Breakfast

A guided tour introduces you to the architecture, scenery and history of the City of Light’s many neighborhoods, called arrondissements.

• Drive down the sycamore-lined Champs-Élysées in view of the Arc de Triomphe

• Pass Pont Neuf and Notre-Dame Cathedral, located on an island in the Seine River 

• See the Eiffel Tower, the Palais Garnier opera house and Place de la Concorde, the city’s grandest square 

• Marvel at the iconic architecture of the Louvre and Hôtel des Invalides

Enjoy a free afternoon in Paris or add an excursion. (It may be offered on day 7, depending on the day of the week.)

Optional Excursion - Versailles Palace & Gardens $115pp* Details

The reign of Louis XIV, known as the “Sun King,” set new standards for decadence among the crowned heads of Europe. It took 50 years and 35,000 workers to turn Versailles, once a small hunting lodge, into the most magnificent château in all of France and the envy of royalty worldwide. On this excursion, you will see the palace in all its glory as you tour the State Apartments and the glittering Hall of Mirrors. Then, stroll through the lavish gardens to admire their fine statuary, splendid fountains and colorful flowerbeds.

Please note: The four rooms of the Queen's State Apartment are closed for renovations through 2017.

Must be booked 45 days before departure

Day 7: Free day in Paris

  Included meals: Breakfast

Enjoy a full day to discover Paris on your own or add excursions. (Notre-Dame Cathedral & Luxembourg Gardens may be offered on day 6, depending on the day of the week.)

Optional Excursion - Luxembourg Gardens & Notre-Dame Cathedral $49pp* Details

With its iconic gargoyles and Gothic architecture, Notre-Dame Cathedral is one of Paris’ most recognizable sites. Meet your guide and start your day by exploring this breathtaking cathedral. Then, stroll through the café-dotted cobblestone streets of the St. Germaine neighborhood as you head to the beautiful Luxembourg Gardens. Here you’ll discover tree-lined promenades and beautiful flowerbeds, while enjoying views of Luxembourg Palace and the Medici Fountain.

Save $10 when you book this excursion up to 3 days before your tour departs. (On-tour price: $59)

Optional Excursion - Dinner in Paris & Seine River Cruise $115pp* Details

Take in the nighttime allure of the City of Light on a special evening excursion. The event begins with dinner at a local restaurant. After you dine, board a boat cruise along the Seine. As you coast along the river and under Paris’ bridges, you’ll behold the gloriously illuminated monuments of Paris glittering alongside the riverbanks. Please note: The dress code may vary depending on your restaurant. Your Tour Director will advise you on what to wear, but shorts and sneakers are likely to be considered inappropriate attire.

Save $10 when you book this excursion up to 3 days before your tour departs. (On-tour price: $125)

Rome 3 nights Hotel info

Day 8: Flight to Rome

  Included meals: Breakfast

Transfer to the airport for a morning flight to Rome, then take the rest of the day to explore the Eternal City.

Day 9: Free day in Rome

  Included meals: Breakfast

Spend a full free day in Rome or add excursions. (Iconic Sights: Vatican City  may be offered on day 10, depending on the day of the week.)

Optional Excursion - Iconic Sights: Vatican City $99pp* Details

This guided tour takes you inside the world’s smallest state, Vatican City. Upon arrival, you’ll first visit the Vatican Museums, which recently celebrated a 500-year anniversary and hold many of the world’s most important Classical and Renaissance-era sculptures. Next, you’ll visit the Sistine Chapel, where you’ll gaze on what is perhaps Michelangelo’s greatest masterpiece. Finally, you’ll visit the enormous St. Peter’s Basilica, the epicenter of the Roman Catholic faith. The artists whose efforts have contributed to its glory are some of the best Italy has ever known, including Bramante, Peruzzi, Raphael and Michelangelo. Masterpieces await at every turn, from Bernini’s magnificent bronze canopy to Michelangelo’s Pietà. Please note: This excursion is not available on Sundays. Backpacks are not allowed in the Vatican and a dress code of no shorts or sleeveless shirts is enforced. Due to events surrounding the Holy Year Jubilee in Rome in 2016, we cannot guarantee entrance into St. Peter’s Basilica between December 8, 2015 and November 20, 2016.

Must be booked 70 days before departure

Optional Excursion - Dinner with Tenors $79pp* Details

End your day with an elegant four-course dinner at one of our favorite Roman restaurants. While you dine, you’ll be treated to some of opera’s best-loved arias…and you might even join the singers on stage. Don’t miss this lighthearted evening of food and fun! Please note: This excursion is seasonal and runs from February through November.

Save $10 when you book this excursion up to 3 days before your tour departs. (On-tour price: $89)

Day 10: Sightseeing tour of Rome

  Included meals: Breakfast, Dinner

This morning, explore the city on a guided tour, uncovering landmarks that were once at the epicenter of an empire.

• Pass by Trajan’s Column and Piazza Venezia, the city’s central hub

• Stop at the ruins of the ancient Roman Forum, once the setting of parades, elections and trials

• Soak up over 2,000 years of history in Imperial Rome, viewing the Arch of Constantine, the Arch of Titus and the Temple of Venus and Roma

• Enter the Colosseum, the largest amphitheater of the Roman Empire, and take time to explore on your own

Enjoy a free afternoon in Rome or add an excursion. (It may be offered on day 9, depending on the day of the week.)

Say goodbye to your group at a farewell dinner this evening.

Optional Excursion - Ancient Rome: St. Paul’s Basilica & the Catacombs $65pp* Details

Descend into Rome’s ancient catacombs, where early Christians buried saints and popes alongside commoners. A local guide will lead you through burial chambers before your visit to St. Paul’s Basilica, one of the four most important basilicas of Rome, originally founded by Constantine the Great. The Basilica also houses the tomb of St. Paul. Please note: Shorts and sleeveless shirts are not permitted within the basilica. Also, this excursion involves extensive walking and may be inadvisable for claustrophobic travelers.

Save $10 when you book this excursion up to 3 days before your tour departs. (On-tour price: $75)

Day 11: Departure

  Included meals: Breakfast (excluding early morning departures)

Transfer to the airport for your flight home, or extend your stay to visit Barcelona.

Add Barcelona Starting from $599 pp

Please note: Extension is not available on all departure dates.

From the twisting Gothic quarter to the whimsical creations of Antoni Gaudí and the visionary beauty of the Eixample district, Barcelona's architectural eye candy has no equal. Its music, theater, art, gastronomy, fashion, and architecture set the pace for European chic, and its nightlife will have you dancing until dawn.

Barcelona 2 nights Hotel info

Day 11: Flight to Barcelona

  Included meals: Breakfast

This morning, fly to Barcelona, the colorful and vibrant capital of Catalonia. 

Spend a free afternoon in Barcelona or add an excursion.

Optional Excursion - Flamenco Dinner Show $115pp* Details

The clapping, the singing, the stamping—experience the dramatic art of flamenco dancing, one of Spain’s most celebrated traditions. Expressive and colorful, this Andalucian style of dance combines guitar playing (toque), song (cante) and rhythmic handclaps (palmas). Dinner will be served before the performance.

Save $10 when you book this excursion up to 3 days before your tour departs. (On-tour price: $125)

Day 12: Sightseeing tour of Barcelona

  Included meals: Breakfast

Discover why Barcelona is touted for its unparalleled architectural landmarks, many of which are UNESCO World Heritage sites. 

• Step inside La Sagrada Família, Gaudí’s famous masterwork-in-progress

• Drive along Passeig de Gràcia, past Gaudí’s “House of Bones”

• Stop at Montjuïc, where the 1992 Olympic Games took place, and take in the panoramic views at Mirador de l’Alcalde park

• Pass Plaça d’Espanya and  stroll past the soaring Columbus Monument

Later, enjoy a free afternoon in Barcelona or add an excursion.

Optional Excursion - Park Güell & La Pedrera $85pp* Details

On today’s excursion, discover the magnificent works of Antoni Gaudí, the famed Spanish architect known for his bold, distinct designs. Casa Milà is the first stop. Take a guided tour of this building, popularly known as La Pedrera, built by Gaudí between 1905 and 1910. Everything about the building is visually unique, from the wave-like stone structure and grandly designed roof to the apartment that reflects the style of the 20th-century bourgeois. Next, you’ll head to Park Güell, also designed by Gaudí. Your guide will lead you through the park, which contains stunning buildings, intricate stonework and colorful mosaics. At the top of the park, marvel at the brilliant views of Barcelona.

Must be booked 20 days before departure

Day 13: Departure

  Included meals: Breakfast (excluding early morning departures)

Transfer to the airport for your flight home.

How's the weather?

  • London, England
  • Paris, France
  • Rome, Italy
Temperature Precipitation
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Passport & visa requirements

This tour includes the following countries: England, France and Italy (and Spain on the extension). In order to enter these countries, U.S. and Canadian citizens need a valid passport. The expiration date must extend at least six months beyond the date of your return home. No visa is required for U.S. or Canadian citizens. If you’re not a U.S. or Canadian citizen, you must contact each country’s consulate for your specific entry requirements.

Baggage allowance

Airlines have varying weight restrictions on luggage. Some airlines may impose additional charges if you choose to check any baggage; be advised that you are responsible for such costs. Contact your airline or refer to its website for detailed information regarding luggage size and weight restrictions for your flight, but please note that Go Ahead travelers are restricted to one checked bag per person due to storage limitations on motor coaches and other internal transfers, which may include train connections or flights. One carry-on bag is also permitted, provided that it does not exceed 45 inches (length + width + height). Make sure you label your baggage and carry valuables, medication and documents in your carry-on luggage.

Baggage handling

Please note that porter service cannot be guaranteed on the Eurostar train. Please be prepared to handle your own baggage.

Clothing & packing tips

To ensure you’re comfortable while out exploring, we recommend packing lightweight, loose-fitting clothing that can be easily layered. For sightseeing, we suggest bringing a sturdy pair of walking shoes or sneakers, as well as a lightweight sports jacket or rainwear. If you’re planning a visit to a high-end restaurant or performance, you may also want to bring dressier attire. Also, please remember that it’s preferable to avoid showing bare legs or shoulders during visits to churches or other religious sites (entrance may be denied on this basis).

Health

There are no major health risks associated with traveling on this tour. Be sure to check with your healthcare provider for the latest updates and travel requirements.

Cuisine

For traditional British fare at a reasonable price, try a pub meal. Stilton cheese, steak and kidney pie, and Cumberland sausages are specialties. Sip afternoon tea with finger sandwiches and scones at Harrods for the ultimate in English tradition. Modern- day London also boasts an array of ethnic restaurants, including Indian, Thai, Indonesian, Greek, and West African cuisine. Throughout Paris, you’ll find endless opportunities to sample wonderful food at every price range. For a casual snack or picnic, stop at a small grocery store for cheeses, patés, cured meats, fresh-baked bread and fruit. Sidewalk vendors are known for their steaming crepes, filled with cheese, ham, fruit or chocolate. Flaky pastries and hot café au lait beckon from the cafes. At restaurants, opt for the prix fixe option, which offers a set three- or four-course menu for a good price. Most of the staples of the Italian diet have already become favorites in America, but on your tour, be sure to try those less familiar pasta sauces and the vast range of cured hams, cheeses, rustic breads and desserts. Rome has especially good gelato— authentic Italian ice cream.

Transportation

Round-trip flights arrive in London and depart from Rome (or Barcelona on the tour extension). When you first arrive in London, a Go Ahead representative will meet you at the airport. Please remain in the arrival lounge, as the representative may be escorting one of your fellow travelers to the bus at the time of your arrival. There is also an included flight from Paris to Rome, and an included ride on the high-speed Eurostar train from London to Paris (and a flight from Rome to Barcelona on the tour extension). All other transportation is by private motor coach. In your free time, you may wish to explore the three cities by public transportation. London’s tube system, consisting of 12 lines, needs no introduction. Tickets and passes can be purchased in singles or in bulk. London also has an extensive (and perhaps more fun to ride) bus system. Paris’ massive Métro is world-class, easy to navigate and efficient. Make sure to take time and look for the best deal on travel passes. Ask your tour director which one might work best. Often the daily passes are not actually the best deal. Rome has a very efficient transportation system, serving all the major attractions from the Roman ruins to Vatican City. Tickets can be purchased separately or in bulk and also cover bus and tram travel.

Electricity

The United Kingdom uses 240 volts. France, Italy and Spain operate on the European standard 220 volts.

Time zones

The United Kingdom uses Greenwich Mean Time (GMT), which is five hours ahead of U.S. Eastern Standard Time (EST). Both Paris and Rome are one hour ahead of GMT and six hours ahead of EST. When it’s noon in New York, it’s 5pm in London, and 6pm in Paris and Rome.

Currency

The British pound and euro (in France, Italy and Spain) are the currencies you will use on tour. Better rates of exchange are usually available in your destination countries, although it’s worth ordering some currency from your local bank to use when you first arrive. We advise that you take a combination of bank/ATM cards and credit cards, as needed. We suggest that you inform your bank and credit card company of your travel plans, so that they won’t confuse your international purchases for fraudulent charges.

Tipping

At the conclusion of your tour, it’s customary to offer your Tour Director and driver a gratuity. We recommend tipping in your tour country’s currency, the equivalent of $3USD/CAD per person per day for your driver and $6USD/CAD to $9USD/CAD per person per day for your Tour Director. If applicable, we also recommend the equivalent of $2USD/CAD per local guide. Tips can only be paid in cash. Please keep current local currency exchange rates in mind when tipping.

See what our travelers say about this tour—all reviews are authentic and unedited.

Have you been on tour with us? Visit My Account to submit a review.

4 / 5

4 / 5

Tour Date: 6/24/2016

Number of Past Tours: 1

From: FL

Tour Director: 4 / 5

Tour Value: 4 / 5

Enjoyable

My husband an I recently took the London, Paris and Rome tour, we were really pleased with the service of Go ahead, I feel they honored everything they advertised, there is always room to improve but overall very pleased.

5 / 5

5 / 5

Tour Date: 6/17/2016

Number of Past Tours: 1

From: CO

Tour Director: 5 / 5

Tour Value: 5 / 5

Best of the Best

My husband and I had never been to Europe, so wanted a tour that hit several main areas, and this was just the ticket! We had a terrific tour director, Anna C., who was knowledgable, personable, sweet, and helpful as we planned our times when we were not with the group. Each day is very, very packed with sightseeing, walking, and taking it all in, so it is not for anyone who has trouble with a fair amount of walking and stair climbing, but I highly recommend this tour for anyone looking to get a feel for the great cities of Europe! We had a terrific time! Thank you to Anna and to Go Ahead!

 

Hi Trish! We're so glad your and your husband's first European adventure was a success. It sounds like this tour offered a nice taste of Europe and your Tour Director did a great job of helping you to experience it. We're so pleased to hear that! You're right that the itinerary requires a good amount of walking and lots of activities. Good shoes are always key on any tour! We thank you for your recommendation, and we hope to welcome you on tour again.

Posted by Daniela, Director of Quality Control | July 20, 2016

5 / 5

5 / 5

Tour Date: 6/17/2016

Number of Past Tours: 1

From: CA

Tour Director: 5 / 5

Tour Value: 5 / 5

FIRST TIME INTERNATIONAL TRAVELLERS

This was an exciting and awesome vacation! We were celebrating our 26th wedding anniversary (April 28). Our daughter suggested we purchase some British pounds and Euros before we left, and we were glad we did. We were met at Heathrow Airport in London by our driver, Stanley, who held a sign with our last name in large, bold print. He provided us each with a bottle of water, and took the scenic route to the hotel, telling us a bit of history along the way. Our tour director, Anna, was waiting for us at the hotel, and pleasantly welcomed us to London. The welcome dinner was very informative. On our first full day in London, we met our tour guide Ruth, who was awesome in showing us the city of London and Windsor Castle. Our tour guide for the Notre Dame walking tour, Christel, was very informative during the tour, and provided each of us directions to other destinations following the tour. Because my husband and I have health issues, Anna showed us ways to climb alternate stairs at one of the stops, so as not to put too much pressure on our bodies. In Rome, the Dinner with Tenors was excellent. Our tour guide for the Vatican City, Simoneta, was amazing. She was very informative and knew how to get us inside without having to stand in long lines. Overall, the trip was great. Anna went above and beyond in making sure we were okay throughout the entire trip, and even walked a little slower with the group on some excursions due to my bad knee. She helped each person or family group in making the best decisions for free time, with maps and ideas of places to visit in each city. Anna made sure that we all knew how to use the Metro in each city, which was very helpful for us, as my husband and I had never used the Metro. She also scheduled two events on her own, Caberet in Paris, and a dinner in Rome. Both events were awesome! This is definitely a trip I would recommend to anyone who is a first time international traveler, and not sure which city to visit first or what to do in each of those cities. Go Ahead Tours takes care of all travel arrangements and porter service, which is great and eases the worry out of the trip.

 

Hi Evelyn! Traveling abroad for the first time is a fabulous way to celebrate your wedding anniversary! We’re so glad the tour was a success. This particular itinerary is a great way to get your feet wet with international travel. We’re pleased to learn that the tour went off without a hitch and that you enjoyed your Tour Director. It sounds like you had many unique experiences, such as seeing the cabaret in Paris, the dinner with tenors in Rome, and exploring Notre Dame. We’re thrilled that you would recommend this tour, and we thank you for sharing your experience. We hope to welcome you on tour again!

Posted by Daniela, Director of Quality Control | July 01, 2016

5 / 5

5 / 5

Tour Date: 6/10/2016

Number of Past Tours: 1

From: AZ

Tour Director: 5 / 5

Tour Value: 5 / 5

Great trip

Well planned trip and optional excursions ensured we had opportunity to see important sites with free time to pursue our individual interests. Our tour director was a delight; hotels were clean, comfortable, safe and well located.

 

Hi Gregory! We’re glad you enjoyed the flexibility of the itinerary. As a company of travelers, we understand that interests vary from traveler to traveler, which is why we designed our tours with ample time for independent exploration. We appreciate the feedback regarding your Tour Director and accommodations and will be sure to pass it along to our teams internally. Thank you for your review, and we hope to welcome you on tour again!

Posted by Daniela, Director of Quality Control | July 01, 2016

5 / 5

5 / 5

Tour Date: 5/30/2016

Number of Past Tours: 2

From: OH

Tour Director: 5 / 5

Tour Value: 5 / 5

Fantastic Time!

My two granddaughters (14 & 20) and I had a fantastic time on our London, Paris, Rome, and Barcelona extension tour in June, 2016. GoAhead made special flight arrangements for us as two of us were flying from Cleveland and wanted to meet up with a granddaughter in Washington, DC so we could all fly to London together. Our hotels were clean, beds were comfy, and all hotels were very conveniently located. I had worried that the girls might be bored plodding around on a tour but our tour director Pascal was great, just enough off-the-wall to keep the girls amused, entertained, and interested. He interacted with and took an interest in each one of us and we enjoyed his company at our breakfast table on a couple mornings. Our local guides were very impressive – Brian in Paris and Versailles was especially outstanding!!! I really appreciated Pascal’s incorporating things we wanted to see that weren’t on the “official” agenda and other little extra things that he scheduled for us. The Trevi Fountain, Pantheon, family dinner evening that he put together in Rome was one of the highlights of our trip! (Pascal also offered us a guided Louvre tour but, unfortunately, the flooded Seine prevented that from happening.) He encouraged us to do things on our own and I appreciate GoAhead’s free time. No longer a novice tourist, I have learned to make the most of every free moment so I booked outside tours in each city to permit us to see things not on GoAhead’s docket. We are anticipating another GoAhead tour with Pascal in the future and I’m already trolling for travelers to go with us. Special thanks, also, to Angus, our GoAhead rep, who was most responsive and helpful to me as I did pre-trip planning. Disappointments: On arrival, we spent an extra hour and a half in the London airport waiting for a GoAhead traveler who never materialized. Later, I discovered that the person we were waiting for was the person who was to be with my two granddaughters and myself and he had dropped out of the trip two weeks before for medical reasons. Communication between the GoAhead office and the people in the field, e.g. transportation providers, tour directors, needs improvement. The Flamenco Dinner and show in Barcelona – Las Arenas and its views were fantastic, the flamenco show was good, the food was not. I’m not a picky eater but there was little about the dinner that was worth the price. Our dessert was interrupted when we were called away for the show and we were to return for another dessert after the show. My granddaughters (who both have a sweet tooth) declined to return and later told me it was because they didn’t care for the dessert or the meal in general. When they turn down extra dessert, you know there’s a problem.

1 / 5
 

Hi Sue! We’re delighted to learn that you and your granddaughters had a lovely time in London, Paris, & Rome. What a memorable trip! It sounds like your Tour Director kept your granddaughters interested and engaged, and we’re glad to hear it. We’re also pleased to learn that he was able to plan some extra surprises along the way. We will be sure to share your feedback with his supervisor. We have also passed along the kudos to your Customer Relations representative, Angus, for his help with pre-tour planning. Regarding your airport pick-up, we regret to hear that there may have been a miscommunication with our transfer staff. We are currently investigating how this may have occurred, and we are sorry for the inconvenience. Regarding the food at the flamenco dinner show, we regret that the food did not meet your or your granddaughter’s expectations. We will be sure to communicate this to our Operations team. We thank you for sharing your experience, and we hope to welcome you and your granddaughters on tour again!

Posted by Daniela, Director of Quality Control | July 14, 2016

5 / 5

5 / 5

Tour Date: 5/18/2016

Number of Past Tours: 1

From: TX

Tour Director: 5 / 5

Tour Value: 5 / 5

Best Trip with Little Sister!!

My little sister (19) and I have been wanting to travel to Europe, so I booked the Go Ahead Tours London, Paris and Rome trip. At the very start of booking GO Ahead Tours was always fast to return my questions via email. Great job Ryan Felix!! The time I spent with my little sister exploring Europe will always be a special time to her and I!! Our tour director was AWESOME. He was always there to help us and always took care of us. The hotels were pretty nice, location was sometimes far from attractions, but still great service. Thank you Go Ahead Tours, for a great trip. I look forward to going on another one soon!!

1 / 3
 

Hi Bobby! We’re so glad you and your sister finally made it to Europe together. You certainly chose a fabulous itinerary, and it sounds like you made some very special memories along the way. Thanks for your shout out to Ryan – we will definitely let him know you were pleased with his quick, attentive service. We also appreciate your feedback regarding your Tour Director and itinerary. Thank you for your review, and we hope to welcome you on tour again!

Posted by Daniela, Director of Quality Control | June 20, 2016

4 / 5

4 / 5

Tour Date: 5/13/2016

Number of Past Tours: 1

From: IL

Tour Director: 5 / 5

Tour Value: 4 / 5

Fabulous Tour

We just completed the London, Paris, Rome tour and it was marvelous. Our tour guide and local tour guides were excellent. My only complaint was the location of the Paris Hotel. The area was convenient to the metro and bus lines but the neighborhood was covered in graffiti, the street corners were congested with people just hanging around and the hotel its self was a bit run down. I didn't feel safe in the area. Our breakfasts were over the top and the service was outstanding, and when it came time for the 3 evening meals which were includes they too were great. I would give this trip a 5 star if the hotel in Paris is changed.

 

Dear Mariea, We’re so glad you had a wonderful time on tour and enjoyed all of the included meals. We appreciate your feedback regarding the hotel in Paris and will be sure to communicate it to our Operations team. We regret that you didn’t feel safe in this particular location, but we can assure you that safety is our top priority when choosing accommodations. Safety checks are regularly conducted to be sure that our high standards in this category are consistently met. If you have any questions about our safety standards, you can give us a call at 1-800-597-0350 and ask for Quality Control. Thank you for your feedback, and we hope to welcome you on tour again!

Posted by Daniela, Director of Quality Control | June 09, 2016

5 / 5

5 / 5

Tour Date: 5/12/2016

Number of Past Tours: 1

From: WI

Tour Director: 5 / 5

Tour Value: 5 / 5

Best Tour Guide

I recently took this trip with my mom as a mother-daughter trip. It was her first time in Europe and my first time visiting outside of school. First off our tour guide Simone was amazing! He kept us on track and organized. He was knowledgeable about the areas and worked hard to accommodate us all (32 people). He made the travel from London to Paris and then to Rome easy and effortless for us. The local tour guides in London, Paris and Rome were great. They gave not only information about buildings and statutes we were seeing but also gave us information and stories about life in the modern cities we were visiting. The hotel in London was great and had a great location. The one in Paris seemed a little far from any monuments but close to metro. Hotel in Rome was close to Coliseum but seemed small and there were a lot of people there! Overall I would recommend this trip!

 

Hi Cori! We’re so glad you got to experience this tour with your mother. What special memories you must have made together! We’re happy your Tour Director made sure everything ran smoothly and acted as a great resource for your group. We appreciate your feedback regarding the hotel in Paris and the hotel in Rome. We will be sure to communicate your feedback to our team for further evaluation. Thank you for recommending this tour and for sharing your experience. We hope to welcome you on tour again!

Posted by Daniela, Director of Quality Control | May 26, 2016

2 / 5

2 / 5

Tour Date: 5/9/2016

Number of Past Tours: 1

From: TX

Tour Director: 1 / 5

Tour Value: 3 / 5

Not up to standard

Evaluation of the 11-day London, Paris & Rome Trip Beverly L. and Brenda D. GoAhead Tours booking and tour management pre-trip was excellent. We had many questions and the telephone staff was helpful and pleasant. While the website is a bit awkward, we were able to navigate. We needed an additional room almost from the beginning and the GoAhead group handled it so well. The post-trip contact was excellent. OVERNIGHT FLIGHT 1: Travel day with American Airlines was excellent. Day 2: Arrival in London: No one was in the meeting area of the airport for over half an hour. Finally, a man with a sign with my sister’s name on it appeared. His sign was a dry erase board. He said he was there to pick up four people, but he only had one name and did not know who the others were. Finally, after we told him it was GoAhead Tours, the Airport Information desk printed a GoAhead Tours sign for him, the other two people saw him, and we left the airport. He surmised that our hotel must be the “old Holiday Inn.” Of course it was not but he drove around the block three times to get into position to drop us off. This took an additional hour in London traffic. The Park International is an older hotel. It seems shabby and smelled musty. The hotel staff (especially Alex) were very helpful and pleasant. The breakfast dining staff was sullen and not helpful. Breakfast food was OK, not great. Welcome Dinner at the hotel was mediocre food. The Tour Director, Richard, seemed unkempt (for the entire trip) and disorganized. His lack of organization continued for the entire trip. There were many delays and times when he could have made the day’s transaction easier but did not. We did learn that he had been handling mostly youth trips. His presentation at dinner became a joke among several of the group because of a personal habit. I did not see this behavior, my sister did. Day 3: Sightseeing tour of London: The guided tour of the regal landmarks of London with a local expert leading the way was very good. Our local expert was Ruth. She was exceptional. She was very knowledgeable and had a great personality and humor. We added the Windsor Castle excursion. Despite the afternoon rain, this was an excellent day. Day 4: Free day in London Optional Excursion - St. Paul's Cathedral & Westminster Abbey was a good tour, again with Ruth who did an excellent job. Day 5: We boarded the high-speed Eurostar train to Gare du Nord in Paris. Our tour director, Richard, told us there was nothing to see on the route. He was very wrong, and I’m glad we did not miss the English and French country side. The Train trip to Paris was a Good experience going, but arrival was traumatic. There was no one to help with bags. The bus was late and we waited, standing in an alley for over an hour. Again we had to manage our own luggage. By the time we arrived at the hotel, we were all exhausted. Some were ill. The Marriott Rive Gouche was a good hotel. Breakfast was excellent. This was the quality of hotel I expected. Day 6: Sightseeing tour of Paris:. Our guide (Tierry—not sure of the spelling) in Paris was also excellent. However, the “drive by” experience seemed rushed. We added the Versailles excursion and this was exceptional. Day 7: Free day in Paris: We had the Luxembourg Gardens & Notre-Dame Cathedral excursion. We were joined by another group, but they were late and not at the pre-arranged meeting spot. This started the tour late. We really did not tour Notre-Dame. Our excursion was in essence a walk through the garden (with a good history lesson) and a “march” through some of the local neighborhoods to the outside of Notre-Dame. There was again not a real plan. We stood in line on our own to go into Notre-Dame to see an overview. There was a line for tour groups that was much shorter, but we were not a group. We finally walked back to the hotel. Our final excursion in Paris was a Dinner in Paris & Seine River Cruise. We did notice that some of the cruises were actually “river cruise dinners,” but ours was not. The dinner was loud and crowded and unremarkable. We actually took the train to the river. Day 8: Flight to Rome: The flight to Rome felt stressful and disorganized. Both departing and arriving were confusing and we were once again carrying our own luggage for a considerable distance. The driver was far was from our airport exit. Because of the lack of organization, we really had no time to sightsee after the flight. Richard was not helpful to the group. The hotel in Rome was a substandard hotel. My room was small and the carpet was dirty. My view was of the roof and some mechanical equipment. The door on the first day did not respond to the key card (this was the case for almost all of our group). My sister’s room smelled of sewage. We called the desk, they sent someone who poured a solution in a floor drain and said it was “fixed.” It was not “fixed.” We called again, and the person who arrived said to call the desk. As we were going to the desk to complain, we ran into Richard. He handed my sister his key and said to trade rooms with him. He told us later that he just slept with the bathroom window open and the door closed. Day 9: For the free day in Rome, we took off from the group and had an excellent experience with Viatour. The driver was on time, well dressed, organized, and knowledgeable. Day 10: The “Sightseeing tour of Rome” was disappointing. The guide, Joanna (again, not sure of the spelling), was over an hour late. When she arrived it was with a crutch. While we did drive by many of the sites listed in the official GoAhead itinerary, we were not close enough to really see them. When we arrived at the Colosseum, Richard was not where he was supposed to be with the tickets. There was miscommunication between him and the guide resulting in another delay. We did not stop at the ruins of the ancient Roman Forum, as was stated in the itinerary. We did not soak up over 2,000 years of history in Imperial Rome, viewing the Arch of Titus and the Temple of Venus and Roma. I presumed that these were struck from the itinerary because of the late arrival of the guide that morning and the late arrival of Richard in the afternoon. We participated in the Optional Excursion - Ancient Rome: St. Paul’s Basilica & the Catacombs. This was an excellent excursion. Day 11: Departure was without incident, although again there was not help with the luggage.

 

Hi Beverly & Brenda, Thank you for your thorough, day by day review. First of all, we’re glad that your pre-departure experience was excellent and that you felt prepared for your tour. That said, we regret that you feel this tour was not up to standard. We are very surprised by your feedback because this is one of our highest performing and most popular tours. Regarding your arrival experience, the drivers are responsible for carrying a sign with your name on it, so we’re glad your sister’s name was on it, but it concerns us that your name was not. We will certainly be investigating this. Regarding hotel accommodations, we regret that you feel they could have been better. Though our hotels receive consistently positive feedback among travelers, we will be sure to communicate your experience to our Operations team for consideration as we reevaluate these properties. Regarding your Tour Director, we regret to hear that you feel he was disorganized and that his appearance was not to your liking. We will be following up with his supervisor to see where his organization may have fallen short, and if it appears that he could have run things more smoothly, we will be sure to instruct him on this issue. With that said, it is important to remember that these tours are highly orchestrated, carefully planned trips, which are ultimately dependent on a variety of factors like traffic, closings, timeliness of the group, weather, special matters the Tour Director must deal with (i.e. helping resolve concerns, assisting group members), etc. So, although our Tour Directors are highly trained, regional experts, there is still quite a bit that is out of their control. In terms of appearance, we do not have a set dress code for our Tour Directors. We do ask, of course, that they are presentable and appropriate, but ultimately, we leave it up to them to choose their dress and style. One of the reasons we do this is because it’s very important to be comfortable when you’re traveling, and we understand that different people find different things comfortable. Regarding your bags, there are some instances on tour where you do need to handle your own luggage, such as when you’re on the Eurostar train. This is explicitly stated on our website. Unfortunately, we are unable to provide porterage for the entire trip because we do not have bag carriers traveling with us to/from destinations. Regarding your time in Rome, we will be investigating what may have led to missing a couple of the stops listed in the itinerary. Our Tour Directors and guides certainly do their best to ensure you are able to see everything, but occasionally, issues do arise that prevent that from happening. That said, we are so glad you enjoyed the optional in Rome, a visit to St. Paul’s Basilica and the Catacombs. This optional is very highly rated among our traveler community! Again, we thank you so much for sharing your experience with us and with others. We value your feedback and will be communicating it to relevant departments for processing and evaluation. Please give us a call at 1-800-597-0350 if you have any questions or concerns.

Posted by Daniela, Director of Quality Control | June 10, 2016

4 / 5

4 / 5

Tour Date: 5/9/2016

Number of Past Tours: 1

From: TX

Tour Director: 5 / 5

Tour Value: 4 / 5

Recent European Tour

The organization and execution of the tour by our tour director was excellent. Richard went above and beyond to make sure we had the best possible experience while in London, Paris, and Rome. The room in London was extremely small, even for being a European hotel. The rest of the hotels were much better. The Marriott Rive Gauche in Paris was an excellent choice for a hotel. The restaurants chosen were very good but the four course dinner in Rome was exceptional. The only negative for the tour had nothing to do with arrangements or execution. I became ill in Rome and we were unable to go on the Vatican City excursion I had already purchased, or the city tour with the tour guide. Overall we had a great time until I became very ill in Rome, which was our last stop.

 

Hi Charles! It sounds like your Tour Director had a wonderful impact on your experience. We appreciate your feedback regarding the hotel in London and will be sure to communicate that to our Operations team. We're sorry to hear that you fell ill in Rome and were unable to visit the Vatican. As travelers ourselves, we certainly understand how frustrating it can be when illness prevents you from participating in an activity you were looking forward to. Despite falling ill, we're glad that the tour overall was a success. Thank you for your review!

Posted by Daniela, Director of Quality Control | June 09, 2016

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